Frequently Asked Questions

Small tasks like replacing the air filter and keeping your equipment clean can go a long way in increasing energy efficiency. visit our full guide for cost savings you can earn by keeping your HVAC system healthy.

Central air conditioners are ducted HVAC products that extract heat from your house. There are also heat pump air conditioners, which draw out heat with a reversible flow of coolant, as well as ductless mini-split systems.

The right sized AC system depends upon the size of your house, the local climate and also numerous other variables. You need to effectively size the AC system to ensure optimal energy efficiency.

British thermal units are a form of measurement used in air conditioning to illustrate how much energy your AC system needs to absorb heat. If the unit mentions 10,000 BTUs, the system is capable of absorbing that much heat each hour.

Routine maintenance is extremely beneficial for your air conditioner. While it’s not necessarily required, it’s an exceptional investment in the energy effectiveness and overall performance of your HVAC system. In most scenarios, having seasonal maintenance and upkeep also keeps the manufacturer’s warranty legitimate.

Ductless air conditioning does not use air ducts to transfer cold air through a home. Instead, indoor air units blow the cold air straight into the room or space they’re mounted in.

SEER represents Seasonal Energy Efficiency Ratio, which gauges how effectively your air conditioning is cooling over its busiest season.

Heat pumps are extremely energy efficient, but might begin to lose performance in severely cold weather conditions. Visit our guide for figuring out if a heat pump or air conditioner is right for cooling your home.

The cost of air conditioning services depends on the make and model, the extent of the trouble and other factors. For various common repairs, you might expect to pay a couple hundred for components and labour.

The cost for AC installation largely depends on the size of the home and the replacement AC unit the you choose. The installation cost can be well over $12,000, depending on the size of the home and the replacement AC that is chosen for the home. Our Advantage Program helps homeowners have access to the AC systems they need for one affordable monthly price.

It’s often less expensive to replace your furnace and air conditioner at the same time. Plus, you’ll also enjoy greater energy efficiency year-round. If your units are older than 15 years or you want a high-efficiency model or smart thermostat, you should have a new AC and furnace installed together.

We install all types of air conditioning systems, including central air conditioner systems, geothermal, heat pumps and ductless mini-splits. Schedule a quote to find the best fit for your needs by calling Winnipeg Supply Service Experts at 204-800-0613.

We offer HVAC financing options as well as the HVAC Advantage Program, which covers everything from new units to repairs* and maintenance for a low monthly fee.

Some of the work during an air conditioner tune-up includes a standard AC maintenance checklist:

• Tightening up electrical links. This verifies your system is working safely.
• Lubricating parts. When your system isn’t oiled, friction from moving parts can cause it to malfunction more regularly.
• Cleaning the condensate drain pipe. Cleaning this line takes care of mold, mildew and clogs, which can cause leaks.
• Cleaning the condenser coil and evaporator coil. These coils become dirty gradually, limiting airflow and its capacity to absorb heat.
• Straightening coil fins. Aluminum fins on the coils can flex and reduce airflow.
• Examining system controls. This makes sure your system is starting, running and shutting down correctly.

There are often various types of maintenance agreements and pricing. Have a look at our memberships page to learn about our tiered maintenance memberships.

Regular air conditioner maintenance is important to keeping your equipment running successfully, and it can decrease the need for unanticipated replacements.

Some key tells that you need air conditioning maintenance services on your system is if your home has poor air movement or hot and cold areas, leaks, uncommon noises or warm air coming from the vents.

Check this full guide to AC maintenance for different things you can do. One of the most important things homeowners can do to help preserve their system, other than having annual yearly or seasonal maintenance done, is to replace your AC unit’s air filter every 60-90 days, or 30 days if you have pets. Changing your filter on a routine basis can prolong the life span of your system by reducing wear and tear on the unit, preventing blockages and improving air movement. Using a higher quality HEPA filter can also help maintain the AC unit’s efficiency and decrease instances of illness in your house.

Yes. Our technicians are just a swift trip away to help with an AC repair or replacement during an emergency.

• AC leaking water. This is usually the PVC pipe going out of the AC unit. Leaking refrigerant can cause ice to accumulate on the coils and drip water. AC repair is urgent when this occurs and should be treated as an AC emergency.
• Air conditioner won’t turn on. Homeowners can first look at the thermostat settings and check for a tripped breaker on the electic panel. If the breaker is tripped, it may not require a repair call.
• AC not blowing cold air. Double check the thermostat settings are on the right temperature and that your thermostat has power. Then replace the filter. You can also ensure the AC unit isn’t clogged with debris, and that it isn’t leaking refrigerant. If you find a leak or your AC is still blowing warm air, call us at 204-800-0613 for emergency AC repair.
• AC making strange noise. Screeching, banging or clicking sounds coming from your AC could indicate a serious problem. If you’re noticing strange air conditioner noises, turn off your AC and call Winnipeg Supply Service Experts for prompt AC repair at 204-800-0613.

Most companies will advise an AC replacement when the expense to fix your system is more than half the cost of a new system. For more considerations, see our article covering more details on whether to repair or replace your AC.

We service and install all types, including central A/C, ductless mini-splits as well as air-source heat pumps. (Conditional content: As an effort to encourage sustainable HVAC, we also install geothermal and solar HVAC.)

Heat pumps transfer heat in or out of the building rather than creating it. This process is also reversible, allowing heat pumps to provide both heating and cooling.

Homeowners should have their heat pump system serviced at least once a year. Regular maintenance prolongs your heat pump’s life span and can help reduce repair and utility costs.

Maintaining energy-efficient equipment helps bring costs down. Check our helpful in-depth information about keeping your systems healthy. This will tell you about proper maintenance and its benefits.

Yes. We’re just a short ways away, whether you’re in need of a heat pump repair or replacement on a weekend day or in the middle of the night. Call 204-800-0613 for prompt service.

Heat pumps can provide both heating and cooling, and air-source heat pumps tend to be best suited in mild climates where temps don’t go below 10 degrees Fahrenheit.

A heat pump system can replace a heating system in areas where the climate is temperate. Check our more detailed guide on different heat pump uses in the U.S. Usually, the answer is yes. Because heat pumps transfer hot air rather than creating it from a fuel source, they offer more efficiency than furnaces in many cases, and homeowners can expect 30-40% savings on utility bills when transitioning.

This depends on differing issues that are leading to the need for repairs, which our ACE-certified technicians can help diagnose.

We install all different types of heat pumps systems, such as air-source heat pumps that use central ductwork, ductless mini-split systems and ground-source heat pumps–otherwise known as geothermal heat pumps).

Heat pump maintenance is important for the system to execute successfully and have a long life expectancy. A heat pump should go through regular maintenance at least one time a year. Trust the Experts to handle this with a maintenance membership.

Your home’s air filter should be changed on a routine basis, which is usually every one to two months.

Seasonal maintenance agreements are worth the cost for many reasons. Consistent maintenance keeps everything working as smoothly as feasible, which helps reduce electric bills while extending your equipment’s life expectancy.

HVAC tune-ups can often be covered in many cases through the labour warranty if your system is still within warranty, but we can check to see if tune-ups are covered. Through the Advantage Program™, crucial services such as heat pump maintenance are included! It’s one of the most valuable HVAC plans around.

Many customers pay between $250 and $600 for a heat pump repair, but this depends on what the issue is when the HVAC technician comes out to diagnose the problem.

Heat pumps have a slightly reduced life span than furnaces do as they’re used year-round, but with proper maintenance, many heat pump systems last about 10-15 years.

Yes. Our Experts are just a short trip away to help with a heat pump repair or replacement during an emergency.

Packaged HVAC units are all-in-one HVAC systems that have an air handler and unit components in one metal cabinet system. This is used to save space in a basement or garage, or on rooftops in multifamily buildings.

We install all kinds of packaged HVAC systems, including packaged air conditioners, packaged gas/electric systems, packaged heat pumps and duel-fueled packaged systems. Give Winnipeg Supply Service Experts a call to find the ideal one for your home.

Popping sounds are common if there’s a problem or damage in your ductwork. The actual sounds appear when there’s more airflow than your ductwork can handle. Problems with your ductwork can lead to other ventilation and air quality issues, such as:

• Continual or unpleasant noise
• Escalating energy waste
• Early equipment failure
• Inconsistent heating and cooling
• Damage to the AC’s compressor
• Overheating
• Mold and mildew growth

A whole-home zoning system helps you adjust where heating and cooling is focused. With additional thermostats and dampers installed in the ductwork, each zone’s temperature can be individually altered.

The concentration of indoor airborne particles average 3-5 times more than outdoor air. In fact, EPA research has found that exposure to contaminants can be 100 times higher indoors as compared to outdoors. Allergens, microorganisms and even household cleaning products can contribute to contamination and reduce your indoor air quality. You can obtain an in-depth Home Health® Report Card by calling the air quality professionals at Winnipeg Supply Service Experts.

Indoor air quality refers to pollution in your Winnipeg home or workplace. The level of airborne pollutants can be 2–5 times higher than outdoors. Considering that most people spend so much of their time inside and breathe roughly 3,000 gallons of air each day (according to the American Lung Association), this can potentially lead to problems.

Depending on your specific air quality issues, solutions consist of:

• Air filtration systems capable of capturing 99.97% of particles
• Germicidal UV lights to sterilize microbes like bacteria and mold
• Whole-house humidifiers and dehumidifiers that balance moisture levels
• Ventilation systems to maintain air freshness and flowing smoothly

Some of the most common sources of pollutants include Volatile Organic Chemicals (VOCs) such as cleaning or personal care products, fuel-burning utilities and home appliances, and particulate matter like dust, pollen and smoke.

Absolutely. Pollutants and particulate matter can promote illnesses and worsen respiratory conditions, especially for children and the elderly. For certain contaminants like CO, the effects may even be deadly.

Resolving indoor air quality challenges can produce a host of benefits to your health and well-being, such as:

• Reduced risk of illness
• Fewer or less-intense asthma/allergy symptoms
• Decrease sinus inflammation or sore throats
• Healthier, hydrated skin

If you find yourself cleaning each day or coughing continuously, your indoor air may be to blame. According to EPA studies, indoor pollutants can reach concentrations as much as 100 times higher than the air outdoors. You can find out your indoor air quality by setting up a Home Health® Report consultation with Winnipeg Supply Service Experts.

Each family has their own perception of home comfort, especially if someone in your Winnipeg home has sensitivity to pollen, dust or other pollutants that cause respiratory problems. You may require a single product like a high-efficiency air filtration system, or multiple. Winnipeg Supply Service Experts can aid you in identifying the right mix of equipment.

No. HVAC air filters differ in quality and design, and several have exclusive features. We usually suggest using the filter your HVAC manufacturer recommends for your particular system. All filters are assigned MERV ratings on a scale from 1–20. MERV is an acronym for Minimum Efficiency Reporting Value and can help you identify high-efficiency filters. In most cases, a MERV rating of 11 or lower is appropriate.

The ideal schedule for cleaning or replacing your air filter is based on a variety of factors, like the filter design and MERV rating as well as the existing indoor air quality. For conventional 1”-3” filters, most brands advise replacement every 30-90 days. Pets, health conditions and even community pollution sources can encourage replacing the filter more often.

• A 1″ pleated air filter must be replaced every 30-60 days.
• A 2″ pleated air filter should be switched out every 3 months.
• A 3” pleated air filter should be replaced every 4 months.
• A 4″ pleated air filter should be exchanged bi-annually.
• A 5” or 6″ pleated air filter ought to be replaced every 9-12 months.

Presuming the issue is not your body’s hydration, excessively dry air can irritate your throat and sinuses. Consider buying a whole-home humidifier if you continuously struggle with a dry, itchy throat.

Your HVAC system extracts moisture as it functions, producing situations where humidity levels become unbalanced. Portable humidifiers can fix humidity challenges in a single room or small zone, but a central humidifier ensures balanced humidity throughout the entire structure— home or business.

For most people, comfortable humidity levels fall between 30-60%. These levels are rather hard to sustain in the winter, as frigid air does not hold onto moisture as well as warm air. Furthermore, your furnace displaces moisture by producing hot, dry heat.

The smartest way to determine an appropriate whole-house humidifier is by measuring the height of your ceiling multiplied by the total square footage of the room. This will help figure out how many gallons of water each hour is needed to balance humidity.

You should also think about your household budget, as a humidifier needs service just like any other mechanical products.

While specific amounts depend on the model, whole-house humidifiers average between 1.5 to 12 gallons per day. Obviously, arid climates will use more water to keep humidity balanced.

Scheduled preventive maintenance is often crucial for lasting equipment efficiency, and your humidifier is no different. The humidifier’s reservoir should be routinely drained and cleaned to prevent mold.

Carbon monoxide (CO) is a colorless, odorless and tasteless gas produced by partial fuel combustionthat is commonly caused by inadequate access to oxygen. Appliances relying on natural gas, charcoal, wood or kerosene are common sources of CO gas, usually if they are not running correctly or have been installed wrong. CO is toxic to the body and is deadly at high levels or long exposure.

Initial symptoms such as nausea and exhaustion are often mistaken as a result of the flu. But CO gas exposure can progress, possibly leading to confusion, organ damage or even death. Other symptoms include:

• Headaches
• Dizziness
• Chest pain
• Vomiting

Yes. Getting rid of carbon monoxide should be a priority because of the danger it poses to your health and well-being. CO gas can be found in any Winnipeg home or commercial property, making effective ventilation and prevention techniques universally beneficial.

Prevention is the best place to start. A few safety precautions to take include:

• Do not start a fuel-source engine in a closed garage. Automobiles are a major source of carbon monoxide poisoning, so do not leave yours going in the unventilated space of a closed garage. The same point is true for gas equipment such as lawn mowers or snowmobiles.
• Don’t use ovens or grills as a way of staying warm indoors. These appliances are safe when used correctly but can make carbon monoxide when used for an extended period in small spaces.
• Never run a gas generator indoors. The fumes will have a much harder time dissipating.
• Have your fireplace checked by a specialist. This makes certain chimneys and vents aren’t obstructed and are connected appropriately.
• Confirm gas appliances are functioning correctly, especially your heater. You can ensure efficient, safe operation by scheduling routine furnace maintenance with Winnipeg Supply Service Experts.

If carbon monoxide has been detected, you should quickly vacate the building and call the fire department and utility provider. If a leak is uncovered, you should then contact a trusted HVAC company for repairs.

Because carbon monoxide is colorless, odorless and life-threatening in substantial concentrations, using carbon monoxide detectors in central locations is the best way to warn you to its presence.

A carbon monoxide detector is comparable to a smoke alarm, monitoring the air and notifying you if carbon monoxide levels are too high. If it is possible, we encourage you to have at least one detector near every bedroom on all levels in your home. More detectors can be placed near the kitchen, living areas or near combustion appliances. These detectors are most effective when used in combination with our HVAC maintenance memberships, which keep your device in good shape and may help you protect against carbon monoxide.

If an air freshener isn’t doing the trick, there may be microbes or contaminants nearby producing the unpleasant odor. Bacteria and mold are common sources, but they can be solved with the sanitation properties of a germicidal UV light. They are especially effective against odor-producing microorganisms.