Winnipeg Supply Service Experts Reviews

"The technician arrived on time and completed the service promptly."

"My needs and expectations were met with courtesy and efficiency."

"Our issue was resolved quickly and we were given information about future potential problems."

"No issue or concerns with the service we received. Jose was friendly and knowledgeable."

"Friendly service"

"It would have been a 10 but I am a bit annoyed that a "service technician" cannot perform some "repairs" when they attempt to do the service. Two calls and two technicians doesn't seem the most efficient to me."

"Satisfied with service."

"Very professional and knowledgeable. Polite."

"Jeff was the plumber and was knowledgeable and friendly"

"Jose was very friendly and through with servicing our AC and furnace."

"Donna was very good at scheduling and phoning to stay in contact as far as the technicians arrival time. When the original technician had a question on the AC he called a technician in with more experience for a second review. The second review confirmed everything was currently functioning well. I appreciate that extra effort. The appointment with the second technician happened quickly which I appreciated also."

"Service was done quickly and very professionally."

"Although the installations were done quickly there were a couple of problems the next day. for one the furnace switch was not turned on and so the air conditioning did not start until I checked and turned it on. The next morning there was only lukewarm water from the water tank. Someone came to check it out promptly and said that the wrong circuit breaker was installed. The water was only lukewarm again the next day, The same person checked it out and could find no problem. Since then the water has been appropriately hot."

"Thorough and meticulous maintenance service"

"The dispatcher was concerned because water was involved, a technician was contacted was in the neighborhood and arrived within 10 minutes of my call.and. Was luckily it was a simple fix problem and he showed me how to fix it should it happen again."

"The technician fixed the problem, explained everything in detail, answered all my questions and was super helpful."

"Knowledgeable, friendly, clear, arrived shortly after initial phone call."

"Reported a vibration in furnace with fan on high speed, and service to investigate was within the hour but believe the technician's opinion did not cure problem. I arrived several hours after initial tech's visit from Cold Lake Alberta from attending a ceremony of my Grandson's passing.."

"On time and went directly to work"

"Always happy with the work by your techs. Always polite and on time."

"professional and courteous"

"Very prompt. Staff and technician courteous and helpful."

"Jose was pleasant, efficient and left the area as he found it"

"Timely and knowledgeable"

"Great service."

"I appreciate Tim's courteous and professional manner he displayed as he serviced my furnace and a/c."

"Efficient, effective"

"A technician arrived in the given time and diagnosed my problem quickly and told me when it could be done. After solving my problem he noticed another problem and was able to solve it."

"10 means no complaints about the service"

"Jose pleasant, serviced AC & furnace in timely fashion. Kindly booked appointment with Brent for me."

"TIM HAD TO CONNECT, UNCOIL, RECOIL, AND DISCONNECT MY WATER HOSE . MY HEALTH DOSE NOTE ALLOW ME TO HE DID THAT WITHOUT COMPLAINT OR NEGATIVE COMMENT."

"Took the time to listen and understand, appreciate, my concern re rattling of this quite new furnace when ac is running. Had been very quiet through winter. He retaped and put in new stronger screws on a metal plate and solved the issue."

"Jose was efficient and thorough. Arrived at designated time, however, had been told that we were to receive a call from office to let us know he was on his way."

"He was thorough, went above expectations, with his checking of the thermostat batteries, checking the condenser etc. Gave many suggestions on the operation of the air conditioner."

"we had an emergency call and the technician said there was nothing he could do He returned the next day with another tech and the system seemed to have repaired itself. He charged 90 dollars for the first non effective visit"

"Very personable young man who actually listened and heard my concerns and took the time out of his busy schedule to accommodate."

"Graham is very personable and answered all my questions. He laid down floor covers and cleaned up everything when the job was done. And, bonus, my 3 little "girls" (dogs) love him."

"D. was friendly, kind and helpful"

"John Was either very knowledgeable or could sling it with the best. He is personable and very easy to talk to."

"Technician was very friendly and efficient."

"Very friendly and knowledgeable and explain in a way I could understand for reason and solution"

"The service person was able to diagnose the issue, but it required a coolant no longer available, so he couldnt fix it. He was knowledgeable and very nice/helpful/professional."

"Mark's inspection was made expeditiously and without fuss or muss. I can only assume his complete competence...."

"Tech was very good"

"The technician was on time for the appointment. He was thankful the area was cleared and that I had the garden hose ready for him by the air conditioner. He said he remembered our place as he had been here before. He was a really nice man."

"Professional, polite, helpful,"

"The technician was thorough, knowledgeable, and went out of his way to troubleshoot a problem. Excellent demeanor and hard worker."

"Andrew not only listened but also heard and acknowledged my concerns"

"Fast, friendly & informative."

"Efficient, on time, polite, hellful5"

"things went well"

"He came the same day I called about a.c. not working. Fixed it quickly and efficiently. Friendly and professional"

"Donna and Danny handled my needs like the pros they are!"

"Responsiveness. Kindness. Job well done."

"Quality people, quality Equipment extremely fast timeline and very professional"

"Because I had to wait 1.5 months to get an appointment."

"Unfortunately the air conditioner did not make the noises I had heard earlier while the technician was here."

"They both answered my questions very well . Also added information that helped me"

"Friendly, courteous, knowledgeable"

"The tech was polite and friendly."

"quick and efficient and pointed out water heater potential problems"

"Both staff members were great. Being a single parent and home owner is stressful. Jon and Don were both informed, reassured me about concerns. Answered all my questions and they answered them respectfully, I didn't feel stupid for asking."

"Repairman was able to come within 1 day notice and fixed our air conditioning."

"Technician was very friendly. Found the issue and resolved it quickly."

"Brent and the technician were quick and honest about my AC situation. And gave me several options as to how to solve the problem."

"Work was completed efficiently, on time and technician was friendly and professional."

"As usual, the technician was very thorough and very quick. We always received excellent service from Winnipeg Supply."

"Im already into a repair of +$700. and now am told the evaporation coils are leaking and will cost more if warranty doesnt cover. The warranty desk is swamped so dont know if repairs covered. Disconcerting especially for a Carrier unit that is less than 10 years old."

"Courteous, knowledgeable, efficient"

"Came very quickly and diagnosed quickly."

"Jose is always pleasant to deal with, respectful of my home and does a great job!"

"Polite and informative and helpful."

"no problems"

"Timothy arrived on time. He completed the maintenance check for the air conditioner."

"Polite and professional"

"Tech was efficient, and pleasant and fixed the problem quickly. Im still waiting for my bill, though. Could Hoang please email the receipt to eascpaul@gmail.com Thanks, Alex"

"Marc was very thorough in inspecting our furnace and air conditioner. He was very professional and went into detail all that he did in his inspection, he also gave important advice as to the maintenance of our furnace and air conditioner. After he left, we feel confident that both furnace and air conditioner are in top working condition."

"Great service by the tech."

"On time, quick, efficient, polite"

"Good work on a complicated project. But it has been left unfinished. AC unit nicely replaced but some furnace/fan repairs remain uncompleted and no communication since the AC job was completed"

"Execute on promises Technicians very professional and worksite cleanup pristine Used Winnipeg Supply for over 27 yrs"

"Don was a very personable tech"

"The service tech was really good, personable, knowledgeable and professional"

"Technician did a very good professional job."

"Don was,professional friendly and very knowledgeable"

"Courteous, Professional, Respect."

"Gave good information"

"Took the time to explain things and to listen to my feedback"

"Very efficient, friendly and professional."

"On time, did a through job."

"It's a pleasure to deal with knowledgeable experts right from sales consultant to the installation of equipment. Trevor & Matt are exceptional installers."

"Excellent and helpful advice and work."

"Technician was very knowledgeable and explained things to me clearly and fully. He was friendly and thorough!"

"The technician was efficient and knowledgeable."

"Jose was friendly & provided good service."

"Very helpful"

"Arrived at expected time, very knowledgeable and efficient"

"Very nice individual!"

"very good job done. very happy"

"Fixed problem"

"your quote was very high, $4k higher than 3 other quotes we received from other companies. I would not use your services, nor would I tell my friends or family to use you"

"Staff was efficient and helpful."

"All of my expectations for service were met or exceeded!"

"Jose was very polite arrived ahead of time"

"Very polite and knew what they were doing. Very thorough. Pleased they were able to replace it where the existing one was. Very pleased."

"he was friendly and he did the joh to correct the problem"

"misdiagnosed a c problem"

"Efficient. Tech answered all of my questions."

"Had him before and he seems not familiar with range of products."

"The technician was easy to talk to and provided me with good information."

"the technician was very professional & included wearing a mask and covering his shoes when he entered our home."

"They are so polite and gentle to our family."

"Punctual, Courteous and Thorough"

"Solved the problem quickly and fully explained what happened and the work done."

"Technician was efficient and thorough. I am pleased he spent time on my equipment."

"I found both the salesman and the installing technicians very professional and informative. A pleasure to deal with."

"I was not present for the service but expect that it was well performed under our contract. I was expecting information on advice from last year to have a special look at a warranty item. This was discussed with WSSE on the phone and was to be looked at specifically so that it would be done under warranty if needed. I look forward to the result before the warranty runs out since it was mentioned."

"Independent worker"

"rental furnace is running well now."

"Trevor seemed to take great care to check everything he could to try and fix the problem."

"when we first had our air conditioning installed 5 years ago we had damage from workers on our furnace and now had your worker misdiagnose problems with our air conditioning faults told to get another air conditioner system got a second opinion furnasman and was told the system needed a thermal expansion valve replaced only will never have winnipeg supply at my home ever again second bad experience we are done"

"Honest, informative technician"

"Polite , very technical, Provided explanation as to he was doing!"

"Andrew was courteous, efficient and effective"

"Knowledgeable and efficient repair technician. Took the time to explain what he was doing, answer our questions and address our concerns."

"Service was provided very fast and in a professional manner Company did everything to accommodate my issues with AC"

"Andrew was very professional and assisted in getting an appt ASAP with Shaun."

"Fast friendly service"

"Very thorough with providing service"

"Efficient, professional"

"Knowledgeable and pleasant and performed required work."

"Jose always excellent"

"Very prompt from both individuals - Service and Sales. Explain problems ,options and benefits of choices. We're courteous and listened to our concerns."

"Tech was polite and explained everything that was done."

"Although my initial appointment was not logged and therefore missed, Stephanie was very accommodating and squeezed me in that night with Donnie. Both Brent and Donnie were very patient in explaining the issues with my a/c and what my servicing/purchasing options were. They did not apply any pressure; my decisions were my own choice."

"The gentleman fixing my air conditioner was very friendly, very professional and extremely helpful...greatly appreciate his work done to fix my unit."

"They were friendly and we were gave us very useful information."

"I like the way Trevor kept me informed of what was happening and could answer all my questions. He is very knowledgeable and extremely polite and professional."

"Very efficient, certainly didn't get into conversation"

"Good customer service. Technician arrived within the time frame and was very professional and friendly."

"Friendly service. Fully explained the problem and how it would be fixed."

"Explained things well"

"Jose is always excellent. Efficient, knowledgeable and friendly."

"They provided me with 2 options. The 1st - a new blower motor for $1600 + (not in stock) or 2nd - rental equipment - new Furnace, new AC and new hot water heater would be required. Could not be installed for another week (in a heat wave). There was a 3rd option. We called someone else and he bought a new blower motor for $700 and installed same day. By 8pm, we were cool again. The current furnace is only 3 1/2 years old. No need for new. Water heater and AC both still working fine. I have called a couple of times to cancel my agreement, and kept getting transferred to someone else. I still have not received confirmation of cancellation. My family thinks that your company was trying to take advantage of me."

"Great service"

"never an issue when the technicians service the machines. Always professional and polite."

"After Ac maintenance done, house would not cool off. I called, house was sitting at 78f. Was told we need to wait till next friday. Not pleased with customer service. Cust service also told me we have no membership. We do for years. We had to close vents in the basement to get enough circulation upstairs. Fan just needs to be turned up on furnace. Jose is excellent but this rating is based on hassle of getting help while paying for a vip acct."

"Efficient and friendly and follows protocol during COVID"

"Excellent service. Was available early for the scheduled appointment! Respectful to my tenants and myself. The AC was not set properly and he cleaned and redid the settings so all is working well. Thank you!"

"Thorough service. Kept the appointment even though staffing was tight that day. Although it was not too hot in my house, the air conditioner was actually not working. He reset the AC and it has been working well in 37 degree C weather. I am grateful!!"

"The service price is expensive, paid $833.28 in two days Just two get a dye check and add 2lbs of Freon"

"Bad quality It was broken in only 5 years"

"Marc was very helpful and very knowledgeable. I have no complaints, whatsoever, but I seldom give a "10" to any technician, unless the experience has been exceptional."

"Your service technician provided a thorough, professional and complete service of both my furnace and a/c unit."

"The technician responded very quickly. He was very knowledgeable and explained everything to us very well."

"Marc is always very professional and we know that once he is done with the maintenance, were confident that our equipment has been maintained properly. Plus, his suggestions and advice are very helpful."

"Marc was prompt and did a great job, leaving the work area clean and offering lots of tips about the system and a new water heater we were contemplating."

"very professional"

"Prompt pleasant service"

"Excellent service technicians who really ensured our needs were met on time with all very personable staff. Donna was really great by having all the different technicians here, particularly when our house water had to be shut off. Work was done very cleanly and quickly. Our house was back in working order by noon June 3/21. ."

"My problems after my new installation were handled in a timely and efficient manner."

"Initial repair man - outstanding Sales person - Outstanding Installers - Outstanding Professional and efficient"

"Diagnosis was incorrect."

"They installation crew were quick professional and cleaned up their work area. Perry was great to work with and answered all our questions."

"Pleasant tech. Also very helpful hints were given"

"Technician was prompt, polite and worked quickly"

"Very diligent in trying to resolve the drainage problem with our sump pump. Genuine concern for ensuring the drainage issue was fixed."

"Mike was very professional, knowledgeable and transparent with me regarding his Covid shots"

"They answered all my questions, were efficient and respectful of my property"

"Jose was on time, efficient and did exactly what was asked for."

"Took everything slow so I can understand of what he was saying, never rushing things so he can get out of there. He know what he is taking about."

"He is very knowledgeable and polite"

"Always on time"

"unable to find any problem with the machine. Maybe an electrical surge, maybe a loose wire, maybe just crud or dirt inside the machine that had washed away. Maybe the bill was almost $300. was just too high to have nothing wrong with the machine"

"Very thorough, professional and easy to understand language"

"Andrew cleaned outside air vent (very dirty) -advised us of this and explained why should be done - we didnt know this and will now do regularly. Appreciate when technicians offer ppppp"

"They helped us out in a tough situation. They worked overtime as it was a long weekend and they never complainted about doing it.. They were extremely competent and had options once Graham was in the house to make our situation better.. Shaun gave us all of the options.They both were very friendly.."

"Good service ,on time very professional"

"tech was courteous, careful, clean and was able to answer all my questions clearly and in a friendly manner."

"The technician did not bring their tool bag into my home or to the air conditioner located in the back of my home. He did not use the hose to clean the unit as I have seen others do when servicing it. Hmm...."

"Jose was thorough and courteous."

"Andrew took the time to inspect my furnace to try to figure out what was making the sound I had heard. He ruled out the fan which I thought it was and gave me some suggestions to do if I heard the sound again."

"Trevor was very professional and did a great job!"

"Very professional. Explains what he has done."

"Marcs upbeat visit and his willingness to go extra mile to complete everything with enthusiasm."

"Technician arrived promptly and problem fixed in only a few minutes."

"Technician was thorough and friendly"

"Was able to arrive earlier then scheduled appt. Trevor provided some tips and answered all my questions."

"Punctual, friendly"

"On time. Courteous & fast service."

"Technician was on time, he was polite, respected my house and yard and was efficient."

"Graham was very helpful. He referred me to another great company to vlean my lines and fix my problem."

"Friendly competent offered advice"

"You sent a quality technician quickly to perform an emergency repair on a busy weekend saving us an insurance claim"

"Excellent service and knowledgeable personnel"

"The technician was very polite and told me what he was doing at each stage of the tune-up. I had full confidence in everything he was doing."

"Technician arrived promptly, answered my questions and completed job efficiently."

"Jose new exactly what to do and in what order."

"Was ok, however last year there was more of a clean up done. We"

"The two technicians were courteous and answered any questions I had."

"Polite and knowledgeable."

"Arrived at a different time than scheduled which meant moving meetings and altering my schedule. Did not replace caps he'd removed from air-conditioning unit. Left a wrench behind."

"The technician was on time (early), efficient."

"Helpful advice"

"thorough presentation of available product."

"Technician was friendly, knowledgeable and thourough."

"On time. Pleasant knowledgeable tech."

"I'm trusting that the tech was being truthful and trusting that he gave us the best advice for us"

"Very polite, informative and provided a referral for water tank"

"He corrected the condition."

"They do a great job and know what they are doing"

"Service was very prompt and tech explained everything well along the way"

"The work was done in a timely and professional manner."

"Prompt & efficient"

"didn't fix problem. Was condescending in attitude"

"Good service, easy to talk too. Answered your questions."

"Technicians are knowledgeable, courteous, efficient, and tidy up after themselves. Sales person was very helpful in working out what would meet our needs."

"Andrew knew exactly how to fix the problem, and did so quickly. The A/C had been installed 4 days before and was wired incorrectly. Although his work was exemplary, the installers did an unsatisfactory job."

"very courteous and friendly"

"Fast and curtious,"

"motor was replaced May10. Good thing it was not -40. over 65 yrs. old and had a couple of 110 baseheaters. we did survive. Good idea to have recommendations for future (purchase baseboard heater) Happy with service as replacementdelay was not your fault"

"Excellent sales and installation service. Service technicians walked us through all aspects on the install."

"Knowledge and efficient"

"I wasn't home but my wife said technician was very nice and good."

"Quick, professional"

"Quick and efficient service from the time we booked the appointment until the service was completed. On time!"

"Job was done quickly."

"No diagnosis of furnace and could not provide us with an invoice by email however quick at charging us 290.00 for time spent looking at the furnace."

"It took 3visits to get it working properly. We did get service quickly, although."

"The installers were very professional."

"Mark was knowledgable, friendly and quick with his assessment of the situation"

"Technician was right on time...completed the repair quickly...very friendly"

"Technician was very knowledgeable and efficient. Very respectful."

"Friendly, professional, allowed me to "hover", informative. polite, open to my questions and comments, ..."

"Andrew offered excellent service; he did a thorough job and was very knowledgable."

"always appreciate the customer service"

"Because it was good that he could fix the furnace."

"date provided for sevice was faster than i wxpwcred. Serviceman came earlier than provided. Serviceman explained and did work quickly. and was helpful."

"Marc and James were very efficient"

"Tech very quick and courteous, informed me of possible future problems"

"Wonderful service!"

"Couldn't figure out the problem, found a temporary solution until different tech could come back and correct."

"Very Professional and very detailed. Provided more than enough information I needed"

"Very competent service person. Very thorough. Answered all questions; gave complete satisfaction."

"The service technician was on time, polite, respectful, helpful, professional, thorough and maintained COVID-19 restrictions."

"1 for initial phone contact 10 for service"

"Had to clean up after the install"

"pleasant, efficient, answered any questions I had"

"Mark showed up on time on Saturday morning to help us deal with a leak in the water pipe connected to the supply of water coming into the house . He was helpful and very courteous."

"Excellent service."

"Both the technician and the sales representative were professional, personable and informative."

"Prompt, informative and thorough in providing assistance."

"Jeff came out and swapped my old expansion tank for a new bladder style with no issue and no mess. House heat working better than it was. Jeff definitely knows his stuff. Donna was also very good. Good communication for ordering and scheduling of appointments."

"Donald was very knowledgeable, patient answering questions, thorough in his work"

"Very professional in his work"

"Installation went well. Technician provided advice on cfl light bulb in furnace room which was failing. 8"

"Brent was really nice to talk too"

"Grateful that someone service, came soon, didn't have to wait hours. I have my senior dad and zi work as well. Thanks"

"I have used Winnipeg Supply Service Experts for my heating, cooling and plumbing needs for several years. Graham has always answered any questions and given me very good service as have the heating and cooling technicians."

"The person who came was on time, friendly, and did the work quickly."

"Very helpful and courteous"

"The service was fine; Graham's a knowledgeable and personable plumber. What I'm dissatisfied with is, that any other work, I've ever had done on my house, I've received a paper copy of my bill, to add to my records, and I didn't receive one, and now I seem to be having a problem getting one via email. I spent over eight hundred dollars, and not a spec of any thing for my records. I phoned and was assured I'd be receiving a receipt for both the estimate visit, and the service visit, but nothing so far."

"Friendly knowledgeable service"

"Prompt and efficient."

"The service was very quick and the technician who came to my house was efficient, friendly and polite."

"Efficient service. Obtained parts quickly on same day."

"Tatrs are FAR Too expensive"

"As soon as the technician left he had to come back again. AND the same thing happened this AM at least twice"

"Technician did what was asked and he seemed quite thorough"

"Responded to call promptly and rectified problem with new install when notified."

"Jeff was very polite and friendly, explaining all the work he was doing as he went along."

"Jeff came out and resolved an issue of a waterlogged expansion tank, with access only to the plug and not the outlet valve, expertly and with no mess. The completion had no clue and said they would make a mess spraying black water everywhere and would also have to drill the tank. Jeff knew the tank, when isolated for the water system, would airlock by opening the plug slowly. He cut the pipe to allow air in and drained the tank in no time. And with no mess only little bit of water that landed in a pail!"

"Very knowledgeable!"

"Technician worked very hard to figure out the problem, which wasnt straitforward"

"We had the same service done by another company a few years ago which was never right. This time it was perfect and Graham was very informative as to why it was not done correctly the first time."

"Technician arrived as schedules, was polite and respectful and soon discovered the problem. He was able to quickly resolve the issue. Hence i am completely satisfied."

"Very professional . Clean and efficient workers"

"He took time to answer my questions"

"On time, polite and efficient"

"Brand New Furnace, having intermittent issues (x2) that techs are not able to correct? Problem not occurring when they arrive, so now I wait for the issue to happen again, while my anxiety rages on."

"We asked for a furnace cleaning. We got a detailed lecture of what is wrong with our AC, hot water tank, and our not so old top end Lennox furnace. Noone mentioned to us more than one person will be entering our home during this time of pandemic. My wife is a WRHA front line worker and a Covid Contact Tracer. We are both appalled that a company would send a sales person to our home to accompany a technician, without our prior approval. This is needless, blatant disregard for customer personal safety during a pandemic given the nature of the work which the customer requested."

"Experts indeed : did an excellent job in stallings my new furnace !"

"--"

"was a very poor instalation. there are 3 very serious problems that still are not dealt with. a/c damaged, chimney is a horrible mess which is pumping carbon monoxide and moister into my attic and a floor i ruined at your suggestion and was not needed. i have asked repeatedly to speak with ceo or the head of company and refused..your people also told me i would save 40-60 dollars a month with the new furnace. i got my bill and it is the most expensive i have had in 30 years."

"On time, professional and quickly did their work."

"The rep gave me a verbal quote within 10 mins, gave him my email as he said he would email me the quote. Still havent received the quote. Its my opinion he thought I couldnt afford what I was asking for. Ive since purchased the product with another vendor for approx $500 less then his verbal quote. It was obvious he was not interested in my business. Waste of my time."

"fast. professional"

"Previous services by other technicians were much more detailed and thorough. Marc seemed more concerned with selling me HWT and Plus services. Did appreciate him checking the AC coil (no one else ever bothered)."

"was ok checked it and decided what to do with the thermostat. I am very upset with the technician as when you go to someones home you should respect that when you go into the laundry room and the door is shut you should shut it again when you leave it. I have a cat and had her in an extra room upstairs so she wouldn't go down to the laundry room. We have some cleaning supplies etc. in there that would be posioness to her so that is why the door is shut. Thank God when she went downstairs after he left she didn't get into it. I didn't realized he left it open until I asked my son if it was open as she was coming up the stairs. Please tell your technician from now on to shut the door after he comes back upstairs. Thank you"