Winnipeg Supply Service Experts Reviews

"good service"

"Techs performance met expectations."

"Excellent service, dependable, knowledgeable"

"Worker was courteous and very helpful."

"job well done."

"Great service"

"I have told my children and an ex wife that this is the way to go..."

"Left something unplugged"

"Not impressed with attending serviceman"

"Fast, reliable and efficient service."

"Courteous service"

"have had good service, especially appreciated the fix when I woke up to a 14 degree house during the winter. On a Saturday"

"The tech was courteous and thorough. He answered all my questions. He was very professional."

"Service is great, product seems to be defective"

"We are happy to be part of the loyalty program and receive prompt and expert service when we need it."

"Excellent product and great servicing."

"Graham, our technician, was absolutely fantastic! He was extremely informative, attentive, and helpful. He is definitely a gem to your company!"

"Very good and efficient service!"

"Customer Service is great! Technicians are knowledgeable, professional and very efficient. On this visit, the technician was very thorough."

"Excellent & timely service."

"Always dependable, on time and professional"

"Very pleasant workers"

"Friendly timely service"

"We have NEVER been disappointed with the service provided."

"The repair man don (?), The first words that he said to me walking in the door was I bet youre regretting buying out your contract now. I have no idea why he started a conversation with me that way but he totally set the tone for a very uncomfortable exchange in my home. I was so unhappy with the way he spoke to me that I cant see myself doing anything else with your company after the coming diagnostic. Maybe he was having a bad day, I dont know - all I know is that I called because my air conditioner didnt seem to be working right, And requesting service has nothing to do with my decision to purchase my contract. Where that statement from at that moment and Im not sure why."

"On time, wore a mask, polite, accepted no to up sell offer"

"Consistently reliable service from administration to the technicians."

"Provide great service"

"They always give quick, polite service."

"Excellent service, technician was knowledgeable, courteous and considerate."

"Fast and professional service"

"Prompt efficient service. Problem was resolved. Polite service person who explained everything clearly, identified possible concerns that might soon arise."

"Wpg Supply has always provided great service for our heating and AC needs. Donna is extremely friendly and helpful whenever booking. Service Techs are always professional and get the job done"

"The service was very helpful and the service man was professional."

"G"

"Great service and the staff were excellent to deal with."

"Very friendly service men and helpful when asking questions"

"Service Man was very thorough, neat and considerate."

"Polite technicians who explain what needs to be done."

"Friendly staff and our tech Mel was very helpful and informative. Much appreciated."

"Very professional service"

"Service is fine but the yearly plan pay is bonkers. Who can keep track and then the notices arrive even if i sign up. Come on."

"There was good communication with the company and the repair person went above and beyond to diagnose the issue and fix it and they were friendly and knowledgeable"

"Weve always had a good experience with Winnipeg Supply and our service technician Marc."

"Quick, efficient, friendly service"

"Prompt service, figured out the problem"

"Friendly, knowledgeable, respectful, polite, answered all my questions."

"Always find Winnipeg Supply to be courteous, knowledgeable and the prices are good. They are in business for a long time for a good reason"

"good service"

"They seem to do a good job."

"Good service, on time, answers questions."

"Pleasant and efficient technician. AC worked very well during a very hot day."

"I appreciated the professionalism and the thorough explanation as to why it was not worth trying to save our old ac."

"Reliable and have had good service with them."

"I've always been happy with their service."

"We got good service"

"Prompt excellent service. Skilled knowledgeable affable technician. Kinda pricy."

"Long association with Winnipeg Supply. Donna has remedied any rare mix-ups and ensured continuity of our service. The service agents have been prompt, explained the services done, given a status of equipment update."

"His professionalism, technical knowledge and courtesy."

"work was done quickly and technician was very pleasant and quick"

"Very good phone and/or front desk personnel Received my call. I was calling because of an error made in a previous visit by a plumber."

"Inspection with no recommendation. Said he couldnt take credit card and then ended up taking credit card payment. No receipt. Said it would be emailed to me right away. Still have no receipt"

"I never refer any businesses I have relationships as everyone has their own expectations on service."

"Satisfied with the service given."

"Service Experts has provided us with many years of good service."

"Polite. Courteous. Informative. Respectful."

"Professional and competent"

"Always good service"

"Service people have always been good."

"Do the guy that came was awesome. Don was his name"

"Marvin seemed to be thorough, and he phoned for help or advice on a number of occasions....which is good."

"Great service responded quickly to all of our requests and needs offered tremendous help at all times"

"We have always had excellent service."

"I have been satisfied with service."

"We have always been satisfied with the service we receive."

"The Winnipeg Supply Service Experts are professional, friendly, and do a great job."

"Great service guy!"

"We have had very good service over many years with Winnipeg Supply Service Experts."

"Always treated respectfully we get a verbal report Work seems to be done completely and in a timely manner"

"Quick response when our furnace died."

"Great Job, very efficient and answered questions when I asked."

"Work was done properly and on time. The technician, Jose, was knowledgeable, friendly and efficient."

"Very good service"

"he was very knowlegable and corteous"

"The technician was efficient and polite. The company is courteous in advance calling that the technician is on his way."

"on time"

"Arrived on time seem to be very knowledgeable and friendly"

"Am getting good service"

"Consistently good communication and customer service."

"Like the plumber but the cost is more than I was expecting. The cost to out in a faucet ended up costing $300 plus."

"Friendly service"

"Arrived on time, Techncicians were friendly, polite and respectful of me and our home."

"Quick prompt service. Friendly too."

"Technician arrived on time. He was very thorough. I was pleased with the entire experience."

"A second technician had to come the next day because the first technician turned off my gas and didn't turn my hot water tank on."

"Very professional. Well informed in any questions i had. Very courteous. Considerate in wearing shoe coverings and covid-19 protection."

"Great service, friendly, efficient and excellent explanations. Top notch."

"Friendly courteous service and policy of technicians wearing masks."

"Excellent service"

"Serviceman very knowledgeable!"

"Friendly"

"Reliable. Call to confirm appointment before arriving. On time. Knowledgeable."

"pleasant service techs."

"Always receive friendly, personal service."

"Respectful, thorough and reassuring servicing. Pleasant serviceman."

"Prompt, friendly, informative sales personnel and technicians!"

"On time promise met and our Technician (Jose) was very personable and efficient"

"Pprofessional ssional"

"Always found Service Experts to be professional and honest."

"They were excellent"

"Very expensive maintenance agreements that offset any savings from the purchase of high efficiency furnace and air conditioners."

"unsatisfied with answers & solutions"

"Donny provided excellent service. he is a consummate pro - timely, courteous and efficient."

"Friendly staff when setting up appointment. Technician was prompt, very professional and knowledgeable about the product. Answered a lot of our questions. Very thorough."

"Anthony did a good job. He came to tuneup our air conditioner, make sure is working fine. He also checked our humidifier pad, told us our pad is in good condition, is good for a year. He is honestly, professional also very polite and friendly. We are satisfied and appreciated his work. Thank you!"

"When ask for the furnace filters usually say don't have any and never remember when comes back again after saying will be one. This time they did bring one after I asked when they called to let me know of my appointment. Also asked if I could get new sump pump hoses as the ones I have had holes in them. It goes from my back of house to the back lane so I remember when I got the other one he gave me two so it would fit. Please have someone bring me that as need it especially if keeps raining. I am upset also as the service representative did not wear a mask as he should be wearing one."

"Everyone I dealt with was pleasant, efficient, knowledgeable and respectful"

"Good service"

"Service is continually thorough and comprehensive from performance to performance regardless of timing."

"Jose was great"

"Always receive excellent service"

"The technicians know what they are doing, are polite and courteous and take time to answer questions without hesitation."

"Excellent thorough service"

"The service was good and the technician was friendly and helpful"

"The technician arrived on time and performed the maintenance on the a/c."

"Friendly fast efficient service"

"Service is efficient and friendly. It does seem costly."

"Excellent recommendations and the guys who installed were incredibly courteous and professional. No wasted time."

"Super friendly excellent service!"

"team was great"

"I would have put 10, but the clean up after the job was done was not thorough. A panel on the deck was taken off during the installation and never put back on. This left me in the awkward position to buy a special tool for $50 to put the board back on myself because the outdoor unit was too close to the deck."

"Prompt arrival & service completion. Courteous & respectful."

"They know my furnace and air conditioner and they do a great job cleaning them and do excellent job"

"Excellent service techs and product"

"very knowledgable"

"The technician was every knowledgeable And very polite"

"Our service was very good Our service man explained our whole system."

"Tech was very polite and friendly and helpful."

"excellent efficient work"

"The technician was prompt and efficient"

"he was very polite and answered question that we asked."

"Good fast service"

"Very professional answered all the questions"

"Tony was learning AC maintenance under the supervision of Jose."

"Service rep was thorough and efficient."

"He was very thorough and knowledgeable and very honest"

"I was given a verbal ballpark, but I never received the actual quote for the work I wanted done."

"Technician was knowledgeable and professional."

"Fast courtious friendiy"

"On time Updated me on tests and condition"

"Technician was very efficient and friendly."

"Very professional installers, courteous, very knowledgeable, just great guys!"

"Fast, prompt, courteous, knowledgeable"

"Very friendly and polite. Completed task in a timely manner. Made recommendations for filters and thermostat."

"courteous, friendly service--left the work area spotless"

"Courteous, friendly, prompt. Constant communication about what was being done"

"I called supervisor and expressed my concerns"

"On time, completed the task within the estimated time. Work site cleaned up at end of job. Very professional"

"The service we received was professional. The technician was polite and very good at his job. He explained what he was going to do and completed his job quickly. When he was finished he explained what he had found and that everything was ok."

"Poliite and efficent work"

"Jose is excellent---he's been our service person many yrs--only want him."

"Marvin was courteous, pleasant, efficient and effective."

"The technician gave me great advice regarding to maintenance and use of our HRV."

"Knowledgeable staff, prompt and efficient"

"Technician called ahead during time indicated, was thorough, polite and carried out the servicing independently. If I had known he would need a hose to clean the air conditioner condenser, I would have had the opportunity to have that immediately available."

"The technician did their job and made sure that the air conditioner was working correctly and the ducts were at the right temperature."

"Technician was very experienced, knowledgeable and a good communicator."

"Marvin very nice & efficient"

"right on time and job done efficiently"

"Excellent service"

"The service person did a very thorough and excellent job!"

"Appointments are easy to make. Reminders that scheduled/pre-paid services are available is appreciated. The technician came right when he was supposed to ( early in the tmeline). He was friendly, efficient and very tidy working!"

"Efficient"

"Tony answered my questions about what he was going to do and explained it well, he was pleasant and thorough."

"Honest and helpful technician"

"Said wasnt for the furnace as did in December. He made me feel like it was my fault that he had to come. I didn't want him going in and out with it raining to do the air conditioning. He said it was bad communication. That would have been the girl I spoke to on the phone not me."

"Service done thoroughly, carefully. Andrew was cheerful and answered all our questions well. He alerted us to an almost blocked exit pipe and advised us how to deal with the system in an ongoing basis."

"was quite satisfied with the service but disappointed to hear that I may have to get a new furnace or repair the one I have.. I cannot afford either at the moment"

"Fantastic service"

"the service man was very professional , answered any questions we had and also gave some tips for us. He was very polite and he knows his job."

"We had Jose come over to check out AC and he went above and beyond. What a great individually and a tall asset for the company"

"Technicians were respectful, timely, thorough and attentive to my questions/comments."

"The technician was friendly and helpful"

"The best service on my air conditioner. Very pleased with what was done. He was also a trainee"

"Friendly and professional"

"The tech showed up on time and was very efficient. Appreciate his wearing a mask"

"Friendly & knowledgeable"

"Technician provided what was promised which was limited."

"Great service, attitude by service guys"

"On time, courteous, informative"

"Marvin did a great, efficient job - and explained any questions I had."

"The service tech that came out was very helpful with explaining how to use the system for future as to help with the moisture in the house. As I was not told properly how to use."

"The fact that this service was offered as free goes a long way with my answer. The technician, Marvin was very friendly, followed mask protocols , explained everything he did and answered all of my questions. I was impressed."

"Andrew was very polite and informative. Answered all our questions??"

"I was so pleased to get service for a new sump pump When mine was giving me trouble on Sunday during a Colorado low downpour!"

"Andrew was courteous and easy to talk to. He was thorough and efficient."

"Job done good, and quick response."

"Cleaning furnace and showing us pictures of burners. Explained about what he did ."

"Explained things well, punctual, thorough, and friendly."

"The service person did expedient and neat work"

"Jeff (who has served our family for many years) always explains what he is doing and why."

"I called for this service. The day Mark came I was not @ home, but my husband took the call from WS saying "We have someone in the area and could they come in". John did let in Mark. Guess after Mark checked things out he waited in the vehicle until I ret'd. I am John's caregiver and he should not have allowed anyone into our home. This could have been prevented if when you called you had asked to speak with me, since I put in the call. Gail"

"Professional technician, professional work, professional instruction for use. And i got a April Promotion."

"Friendly, courteous, and no pressure"

"Friendly helpful technician & customer contact via phone."

"The technician was very thorough and explained in detail the possible problems."

"Mark was really nice, work was done professionally.also gave us some good tips on maintenance"

"Quick service but No bill provided for the service charged"

"I appreciate the ability to get to our place in a snowstorm, but $400 for a part found on Amazon for $60 is a bit ridiculous. The $100 fee for coming here is reasonable, but the cost of the part made me feel like I was taken advantage of and more justification should have been offered for the price. Did it cost you $300 to purchase??? If it did not, you could have charged $200 for it and I would have felt okay about it."

"The service was great. Technician was friendly and spent a long time cleaning our very dusty furnace. Would have liked a little more clarification on why we would want to replace our furnace when on inspection there was equal amounts of fair condition and good condition items checked on the list."

"tech was very rude and insulting"

"Very professional and courteous. Explained everything."

"Quick curious service."

"Very good and experienced person, gives very good suggestions"

"Wick arrival on-a Saturday. Got the furnace going quickly."

"Marvin was very good in his inspection and letting us know the results as he went along."

"The technician was pleasant and professional. Answering all my questions and concerns."

"Efficient. Pleasant.Knowledgeable.Clean and tidy."

"Technician was kind, courteous, and professional, but clearly did not understand how to test pressures on a heat pump while in heating mode. He surmised the compressor was bad because he could not see a differential pressure on high/low sides while his gauges were connected to the standard ports. Home owner (retired Power Engineer) noted he was connected to the wrong ports. There is effectively no expansion valve on the indoor coil while in heating mode so the standard ports will not give a proper differential reading. The expansion valve which needed to be measured is on the OUTDOOR coil and the Goodman heat pump provides a THIRD port to access the low side pressure on this valve. I guess the technician does not understand this."

"I rarely give anyone a 10"

"When I called to request a set of furnace filters the person on the phone was friendly and accommodating. When we went to pick up the filters they agreed to give us 2 sets to get us through until the service person comes in Nov."

"Quick to respond to my situation; knowledge and very clean install"

"courteous professional service - solved the problem quickly - checked the furnace operation once the thermostat turned on and explained how the unit works."

"From the first phone call, to the technician coming out , to the salesperson and to the installation techs. Everything was top notch."

"Quality of service"

"Tech discussed what and why doing each procedure"

"The Service Person was very friendly and did a very good job as far as I can tell. He also explained things clearly"

"Service Tech was very curious, clean and professional."

"Technician was good and was very thorough with our furnace cleaning and check up."

"Polite, gave good feedback,took about 1 hour, was on time."

"Mel arrived on time, then quickly but thoroughly worked to diagnose the issue, and resolved it. We were very pleased with his work and explanation of the service."

"Timely, friendly service"

"The Service Representative was very thorough & explained the various items regarding our furnace inspection."

"Prompt and friendly service."

"Always courteous."

"Punctual and pleasant efficient individuals to deal with."

"The tradespersons were cordially, responded quickly to any questions or concerns voiced with complete and easily understood answers. They worked efficiently and the work was completed well within the estimated time window. They also showed good cameradary with one another."

"Great works buy your people!"

"Good option to rent, great plus member service."

"Marc, the service man that came to our house was excellent to deal with. He was fast, efficient, friendly and informative."

"I was pleased that Sean was in the area and attended promptly. He was able to answer all my questions."

"Technician was helpful and explained the problem and what he did to fix it."

"Timing was good. Informative technician."

"All good but service fee should be eliminated."

"Was very knowledgeable and gave me good advice"

"Kept me informed. Quick service."

"We were made to feel that we were an inconvenience from start to finish. It was like the service man was not happy having yo come out and take a look saying that he probably wouldn't have the part. He had the part!"

"Because he was very good at what he did for me."

"the man had covering for his shoes which I appreciated he came on the time he was supposed to and he was quiet did his job put a new filter in for me and left the place just like he found it Was polite and professional"

"Shaun was very good to us explained everything very well and gave us a date for installment that was perfect"

"Very knowledgeable!! Experienced!! Shared much information"

"Good customer service but install was not done properly"

"serviceman was very helpful"

"No solution was found. Tech suggested we might have dementia. Later discussed my issue with my son who gave me probable cause of problem."

"Technician is knowledgeable, friendly and efficient."

"technician was very clear and communicative."

"Told us in detail the issue and fixing vs replacing on our 18 year old furnace."

"Always very satisfied since many years."

"Service technician performed the seasonal maintenance satisfactorily."

"Marvins service was very thorough, even to the point of thoroughly discussing and explaining the over amping of the inducer motor."

"He provided us with information on our furnace that we were not aware of and was very helpful"

"Well coordinated scheduling, observed Covid protocol and service person was on time, polite and helpful."

"Technician was on time, worked quickly, full explanations for my questions."

"Very courteous. Creates a sense that he knows what to do. Jose is great!"

"Very upfront and communicated"

"He was Very professional and answered my questions and very polite"

"Communication between company individuals and customer was very good."

"John and Mark were both very efficient at their jobs.It was a pleasure dealing with them."

"Prompt, courteous and helpful."

"good tech did A GOOD JOB CLEANING .Impressed with the maintence work"

"Very knowledgeable and friendly. Very helpful."

"Technician very helpful and explained exactly what happened."

"Technician explained any questions I had."

"Very prompt response. Service person on site within two hours of phone call re no heat."

"Tech was friendly & courteous."

"Promptly came over to fix our tank issue."

"The service man was prompt friendly and explained everything to us"