Winnipeg Supply Service Experts Reviews

"On time visits, good communication."

"Hose's service is always great. He did service few times in my house before."

"Honest, polite, professional."

"Tech. arrived when expected. Neat , efficient & precise."

"Easy booking process, good service, very helpful"

"Takes pride in his work."

"Graham was excellent. Went out of his way to come help us & in a timely fashion. Great service."

"Technician was very efficient, courteous, took time to explain everything."

"Dealt with one of your customer service representatives Donna, on the phone, and she was prompt and very professional. Donna booked Jeff within days and Jeff was prompt and thoroughly explained the steps he went through to service my boiler system. Great guy."

"waiting for sales guy to forward me some quotations i asked for ! technician very competent and friendly answered my questions"

"Tech arrived on time and was prepared for the job. He was also friendly, courteous and knowledgeable."

"Responded promptly"

"On time. courteous & efficient."

"Surprised that the day following agreeing to a rental on a 40 gallon hot water tank the service person said none were available. Perhaps not for another week. I might have waited since the leak I had was possibly minimal and the old 40 gallon might have been safe for that time."

"Technician was very knowledgeable and polite and professional"

"Price was reasonable. Liked that a coupon was available. Technician was friendly and helpful."

"Prompt & friendly service"

"Great service."

"Quick, quiet and efficient service. Pleasant experiences with the local admin staff in making and confirming appt."

"Larry had the patience to explain about the humidifier and its use."

"Efficient and capable technician. Problems solved!"

"Always well done."

"The service person was personable, professional and knowledgeable."

"He was efficient, explained what he was doing as he went along."

"Service was excellent. Appointment time was a little disappointing. When you are given a 8-12 window, I would expect that the service person would arrive before 11:50. Sort of messes up plans. But service was quick"

"You were very prompt in solving the issue with our service agreement and your service rep was also on time."

"Excellent service, professional efficient and courteous! Very pleased!"

"Optimal service and very excellent technician (Jose)."

"The Technition was on time and did a good job of checking the operation of the humidifier. Why it worked very well at this time is only by the majic of Mel's touch. Sorry for being late sending this in."

"I paid for a membership and every year I am suppose to get a reminder call to remind me that it is time to get my furnace tuned. No one called. I wasn't told that you did away with the discount on the filter. Paid full price a bit of a ripoff in my opinion. And when giving discounts you should show this on the invoice and not just say we gave it to you. Spoke with Cindy in Accounting today (Sept. 15, 2023) and she said it looked like they did away with the discount. Winnipeg Supply seems to be going down the drain more and more every year. Things are not the same since the company was bought out, it is all corporate and no care for the customer anymore."

"Winnipeg Supply has always been a reliable service company for our household. The technicians are always prompt, friendly, thorough with troubleshooting maintenance issues and clean up after themselves."

"Hoang was very helpful and explained things to me and was very nice to deal with!"

"Courteous, efficient & timely."

"Prompt friendly"

"Professional, on time, answered all questions, knowledgeable, good advice."

"The technician was able to find the problem and solve it after going to get a new part."

"Always receive excellent service from this company."

"The technician that inspected my AC unit was friendly, He took his time to explain the situation to me, and he further itemized the options available. The salesman was very professional, gave me the best option available and the technicians that installed the unit did a good job. overall the prompt service was excellent."

"Excellent job done"

"Prompt, friendly, listened to our requests and explained as they worked."

"The technician, Jeff, is knowledgeable, competent, efficient, and friendly. It will be a significant loss to WS when he retires."

"Very satisfied"

"Graham is friendly, knowledgeable, and provides excellent service and advice."

"Very knowledgeable, punctual, professional friendly service"

"Friendly and informative staff who sold me a furnace and air-conditioner"

"HVAC guy very professional"

"The call center in this case was excellent. And the tech, Andrew, was efficient and credible. Wonderful!"

"Nobody showed up for the scheduled service appointment. I ordered the part and installed it myself to resolve the issue."

"Clear information was provided by technician."

"Knowlegable, friendly, on time"

"Friendly service"

"Graham was friendly and considerate while working on my boiler with a newborn in the house."

"Jose was professional and pleasant"

"Able to have inspection done in a timely manners"

"Jose was dependable, respectful, knowledgeable and efficient."

"I was charged $1800 for 2 visits that never solved the problem & was told I needed a new toilet when there was nothing wrong with the one I had. The technician marked up the one I had & suggested getting a new one. Served no purpose."

"Quick and professional"

"I needed a technician to come out for an error message on our furnace. Even though your technicians were having a busy day, a technician was sent out in the afternoon of the day that I placed my call for service."

"Fast, efficient service to replace our hot water tank."

"Technician was friendly and efficient."

"Communication has been difficult and confusing. I made an appointment and nobody showed up to fix my hot water heater. They seemed more focussed on selling me a new heater without even trying to fix the old one, which may only only require a $12 part."

"Always great people coming to my house to do service work."

"he was very friendly and polite and very professional"

"The tech who came out to check our furnace gor winter and check our AC was awesome. Vety friendly snd very efficient snd knew what he was talking about"

"prompt response to service call request and I rarely if ever give a score of 10"

"Technician was very knowledgeable and polite."

"The technician was knowledgeable and went above and beyond He took time to showme how to change my filter now that my husband cant anymore ."

"Great service"

"Helpful and efficient"

"Jose, showed up on time was courteous, explained what was done and why."

"Everything went absolutely perfectly!"

"Quick and friendly. Noticed something outside the scope of his work and let us know."

"quick response to call for service"

"Prompt courteous service"

"Professional and courteous"

"All my questions were answered"

"Quality and thoroughness of Jeff's work"

"The service appeared to be done well."

"Was great thanks"

"Technical knowledge."

"Did his job and informed me of progress."

"Happy with the technician's work but felt there was pressure exerted to upgrade the system"

"Jose was polite, explained what he would be doing, and did a very thorough servicing."

"Graham was here and fixed the tap. it has never worked so well. Thank you Graham. I give you five stars for sure. I would recommend you to others but I know you are already too busy. Please put Graham on my account as the plumber of my choice. Thx"

"For the good service an on time"

"Technician seemed efficient"

"Quick"

"The initial work went very well. However the technician did not fully check all wire connections. I had to call for another technician to come out to fix it."

"The technician, Graham, is very knowledgeable--expert--in his work! We always request him as we know that we can expect excellent results!"

"We are unable to complete Customer Satisfaction Survey at this time. Our last visit from Service Rep was August 25th. We were advised that we would be contacted sometime during the week of August 28th to discuss unresolved noise issues."

"Professional and knowledgeable. Very comfortable with Andrew in my home."

"Technician was polite, and knowledgeable !"

"The service is always done efficiently and with zero mess or inconvenience. The technician (Marvin) is always friendly and even remembered us!"

"Good service."

"Punctual , friendly and efficient"

"All ways have great service."

"Was provided with prompt, excellent service"

"This is a fair score"

"Prompt, reliable & knowledgeable."

"On time prompt services"

"Very friendly, professional, and helpful people"

"They are polite and friendly"

"Employee went beyond addressing my. He provided ancillary information on products"

"The technician, Wayne, was very helpful and knowledgeable."

"Friendly,professional service. The technician was on time, and was well informed,and and and answered all my questions."

"The technician was on time, pleasant, friendly, and got to work right away. Sam worked on both the AC and furnace and was extremely efficient. I felt she was very much an expert in her work."

"Fast service and answered all my questions."

"Quick response"

"Fast, efficient, friendly service."

"Technician was very informative and polite! Explained all that was done!"

"Good service."

"Technician has been here before and is very pleasant to talk to. Gave me information on my furnace and A/C. Explained how to get my A/C servicing on monthly installments"

"Helpful, knowledgeable, prompt"

"Very fast and efficient"

"The tech was courteous and friendly and helpful."

"Good job"

"Your agent was polite and explained everything that I could uunderstand"

"Jose has done our annual servicing for several years. He is polite, respectful, professional, and always keeps us informed of what he is doing now."

"Less than a professional install of the furnace"

"On time, very informative, explained what to look for in the future, very personable."

"Fast, efficient and pleasant service."

"He was fantastic with my kids who followed him everywhere and talked his ear off. He was knowledgable and gave good advice. Polite and tidy. Called the office and booked the next furnace tune up at recommended time to save me the trouble."

"If I never called Im not sure you guys would have came"

"It all went very smoothly."

"Great service with helpful advice."

"Have been dealing with Winnipeg Supply for a long time and am very satisfied with the service."

"Service was prompt, kind and respectful despite the cause for the call being my own DIY mistake. I was happy that there wasn't a hint of condescension, nor pushiness or chastising relating to having attempted a DIY in general, which is something I've come to dread from experiences with other service industries."

"Scott Fried and Billy White were very knowledgeable, friendly and gave helpful advise!"

"Friendly and efficient"

"Thorough work, friendly"

"We were disappointed that we didnt get our initial concerns met. Nothing was done to fix any of the issues and we didnt get a quote on the follow up job needed."

"Prompt knowledgeable technical. Thorough maintenance routines. Excellent explanations & feedback."

"Service man was exceptional."

"Very courteous and professional service. The techs were very patient in answering all my questions, especially during the creation of the account for the Infinity Program and initial operation of the WiFi thermostat in the house and on Android cell phone."

"Service was professional and on time."

"Tech was professional and courteous"

"Service was quick and fixed on the first trip of the repair person, with no issues."

"Arrived on time, friendly, explained what he was doing, made suggestions for future"

"When the service people came in, they were certain that my leak was due to the very dirty air filters. They advised to purchase a new air filter and that would take care of my problem. Unfortunately they left without giving me any information of what the problem could be if the A/C was still leaking. Unfortunately, it is still leaking. Can someone please call me to discuss further solutions"

"The technician was extremely professional. He was polite and very friendly. Which goes a long way these days. So great customer service I will recommend for sure."

"Prompt and courteous service."

"Prompt and efficient. Friendly."

"Told us how to solve problem with air conditioner"

"prompt service, answered all my questions"

"Mel is as very Efficient & Polite & knowledgeable"

"Tech was friendly and knowledgeable. Winnipeg Supply provide prompt service."

"Arrived on time. Provided good service. Cleaned my HVAC as well."

"Great professional service"

"Every year to do heating, air conditioning and plumbing"

"It was fast and easy fix"

"The technician was punctual, courteous, and helpful."

"Technician was very, patient and informative"

"very good service by knowlegable tech"

"The people that I dealt with in choosing and A/C as well as the install were great. Chris and Deran were super! They answered all my questions and were super professional. I felt confident in their work and they relived any stress I had with the A/C install."

"representative gave good service."

"Did not have to wait days for an appointment Technician was very friendly and knowledgeable about my AC problem."

"Bret our salesman and Chris and Deran were very thorough and explained everything very well. Thank you Donna and Jack"

"Everyone I dealt with was courteous. Service was prompt and thorough"

"They responded within 2 hours which was great."

"Every year, I usually called and trust"

"Excellent job. Your technician was professional and lovely. Thanks so much!"

"They were both very knowledgable and I appreciate that as that gives me confidence in the people that are doing the maintenance"

"10"

"Friendly efficient"

"Very detailed and professional"

"Courtesy"

"I was very pleased with the air conditioner maintenance. The technician used my hose (which I offered) and unfortunately it resulted in a tear in the hose. I was very pleased with the quick response of Service Experts in replacing the hose."

"The tech left before connecting me to wifi"

"Very efficient and professional"

"Knowledgeable, respectful, friendly staff"

"No one is getting back to me about my issue. I have been getting the run around"

"Very professional, gave us notice before service and when arriving"

"Nice and super knowledgable and trustworthy! All the things you hope for!"

"Excellent response time, friendly technicians, wonderful admin support."

"The technician was knowledgeable and friendly and answered all my questions."

"Very friendly and fast service. Nice change to have this kind of service."

"The technicians are on time, polite and do the job they came for without trying to up-sell me to get other services."

"Excellent service. Knowledgeable staff"

"He did well"

"Efficient"

"Andrew did a fantastic job. He has a great attention to detail which I appreciate."

"Very quite and efficient"

"Mel was awesome! Got here fast and was able to get part to fix same day."

"c"

"Never received the promised quote."

"all your techs that we have used for heating and cooling our house are top notch."

"Very good service and friendly. Informative."

"He did the very good job to convince customers and very well explained every details about whatever service we need."

"they do a good job"

"Friendly, helpful technician"

"The service reps are always polite, professional and answer all our questions."

"Appreciate the well done maintenance of my air conditioner. Jose was prompt and courteous. He also explained the next maintenance cycle for my furnace which was welcomed."

"Jeff is very polite and informative. He kept us up-to date on the pregress andanswered all of the questions wehad."

"Winnipeg Supply has always provided us with thorough and reliable service. This last visit was certainly up to the high standard. We appreciate the clear communication of the current state of our furnace and air conditioner."

"Asked for material left behind to be picked up"

"The two technicians were great and did every thing they could to insure the job was done."

"Technician went above and beyond to answer all my questions and sort it out ."

"Tony is always thorough and professional."

"They were both very helpful"

"Donna is fabulous she always confirms appointment and calls in the morning Marvin was fantastic he paid meticulous attention to detail took his time to answer all my questions . The greatest tech!!!!"

"The worker knows my equipment and explains everything to me"

"Service technician was top notch. Service was prompt even though we didn't have a booked appointment."

"Great service"

"The serviceman had spent some hours testing, cleaning and inspecting everything, so I trust he did and excellent job."

"Service representative was prompt, courteous and quickly able to diagnose the problem and solve it! Many thanx!!"

"Technician was on time. Scheduling appt was easy and good customer service follow up."

"The gas fitter was great!!!"

"Been using for 35 years and no problems..very effieience and professional.."

"John was very knowledgeable and personable. Gave me my options and didnt push any option"

"They were very professional and thorough."

"Service Tech was awesome at explaining everything and walking me through options. Sales Rep was equally as good, explained options and reasons and was SUPER personable. Price and availability for the install was the only issue. But I would definitely work with both again."

"Prompt, and did a good job as far as I know"

"Your technicians are prompt, interested in finding solutions, competent and pleasant."

"Fast friendly service"

"Good service. Phone call to announce arrival."

"Efficient"

"Reasonable and helpful technicians. They did not arrive within the timeframe, I phoned to ensure someone was still coming hence the mid score on that question."

"Very satisfying"

"Tech was awesome"

"Service technicial was approachable, seemed very thorough and knowledgeable and didn't hesitate when I asked her to remove her shoes before walking downstairs to where the furnace is located."

"Always treated very well by Winnipeg Supply"

"Don, the technician, was thoroughly helpful and informative."

"Quick land informative"

"I never give 10."

"excellent staff/employee"

"The technician was very thorough and explained everything very well."

"Very friendly and provided great information."

"as always very professional and through service"

"Both Jose and Brook were very knowledgable, helpful and went above and beyond."

"Came on time. Did the required maintenance. Pleasant demeanour."

"Great service"

"Dependable and reliable service"

"reliable service, never had a problem"

"technician appeared to be knowledgeable and thorough."

"The technician Donny was very knowledgeable and explained everything perfectly. Brook was very helpful with financing options"

"We were very happy with the service we receive. Very knowledgable and kind technicians. Top rate service. Yes."

"I never give 10. There is always room to improve."

"Came on time, did work effectively, explained everything to me, was always polite, and assisted me with further questions I had. Very pleased with Tony."

"Efficient, answered my questions"

"Efficient, answered my questions"

"Best service we had in along time. If we could rate you higher we would."

"Jose was our technician. very helpful and thorough. Explained every step and showed me the results. Jose is a real asset. Please let him know we sent very positive feedback and very grateful for his assistance."

"Courteous, informed staff"