Winnipeg Supply Service Experts Reviews

"I wasn't home but my wife said technician was very nice and good."

"Quick, professional"

"Quick and efficient service from the time we booked the appointment until the service was completed. On time!"

"Job was done quickly."

"No diagnosis of furnace and could not provide us with an invoice by email however quick at charging us 290.00 for time spent looking at the furnace."

"It took 3visits to get it working properly. We did get service quickly, although."

"The installers were very professional."

"Mark was knowledgable, friendly and quick with his assessment of the situation"

"Technician was right on time...completed the repair quickly...very friendly"

"Technician was very knowledgeable and efficient. Very respectful."

"Friendly, professional, allowed me to "hover", informative. polite, open to my questions and comments, ..."

"Andrew offered excellent service; he did a thorough job and was very knowledgable."

"always appreciate the customer service"

"Because it was good that he could fix the furnace."

"date provided for sevice was faster than i wxpwcred. Serviceman came earlier than provided. Serviceman explained and did work quickly. and was helpful."

"Marc and James were very efficient"

"Tech very quick and courteous, informed me of possible future problems"

"Wonderful service!"

"Couldn't figure out the problem, found a temporary solution until different tech could come back and correct."

"Very Professional and very detailed. Provided more than enough information I needed"

"Very competent service person. Very thorough. Answered all questions; gave complete satisfaction."

"The service technician was on time, polite, respectful, helpful, professional, thorough and maintained COVID-19 restrictions."

"1 for initial phone contact 10 for service"

"Had to clean up after the install"

"pleasant, efficient, answered any questions I had"

"Mark showed up on time on Saturday morning to help us deal with a leak in the water pipe connected to the supply of water coming into the house . He was helpful and very courteous."

"Excellent service."

"Both the technician and the sales representative were professional, personable and informative."

"Prompt, informative and thorough in providing assistance."

"Jeff came out and swapped my old expansion tank for a new bladder style with no issue and no mess. House heat working better than it was. Jeff definitely knows his stuff. Donna was also very good. Good communication for ordering and scheduling of appointments."

"Donald was very knowledgeable, patient answering questions, thorough in his work"

"Very professional in his work"

"Installation went well. Technician provided advice on cfl light bulb in furnace room which was failing. 8"

"Brent was really nice to talk too"

"Grateful that someone service, came soon, didn't have to wait hours. I have my senior dad and zi work as well. Thanks"

"I have used Winnipeg Supply Service Experts for my heating, cooling and plumbing needs for several years. Graham has always answered any questions and given me very good service as have the heating and cooling technicians."

"The person who came was on time, friendly, and did the work quickly."

"Very helpful and courteous"

"The service was fine; Graham's a knowledgeable and personable plumber. What I'm dissatisfied with is, that any other work, I've ever had done on my house, I've received a paper copy of my bill, to add to my records, and I didn't receive one, and now I seem to be having a problem getting one via email. I spent over eight hundred dollars, and not a spec of any thing for my records. I phoned and was assured I'd be receiving a receipt for both the estimate visit, and the service visit, but nothing so far."

"Friendly knowledgeable service"

"Prompt and efficient."

"The service was very quick and the technician who came to my house was efficient, friendly and polite."

"Efficient service. Obtained parts quickly on same day."

"Tatrs are FAR Too expensive"

"As soon as the technician left he had to come back again. AND the same thing happened this AM at least twice"

"Technician did what was asked and he seemed quite thorough"

"Responded to call promptly and rectified problem with new install when notified."

"Jeff was very polite and friendly, explaining all the work he was doing as he went along."

"Jeff came out and resolved an issue of a waterlogged expansion tank, with access only to the plug and not the outlet valve, expertly and with no mess. The completion had no clue and said they would make a mess spraying black water everywhere and would also have to drill the tank. Jeff knew the tank, when isolated for the water system, would airlock by opening the plug slowly. He cut the pipe to allow air in and drained the tank in no time. And with no mess only little bit of water that landed in a pail!"

"Very knowledgeable!"

"Technician worked very hard to figure out the problem, which wasnt straitforward"

"We had the same service done by another company a few years ago which was never right. This time it was perfect and Graham was very informative as to why it was not done correctly the first time."

"Technician arrived as schedules, was polite and respectful and soon discovered the problem. He was able to quickly resolve the issue. Hence i am completely satisfied."

"Very professional . Clean and efficient workers"

"He took time to answer my questions"

"On time, polite and efficient"

"Brand New Furnace, having intermittent issues (x2) that techs are not able to correct? Problem not occurring when they arrive, so now I wait for the issue to happen again, while my anxiety rages on."

"We asked for a furnace cleaning. We got a detailed lecture of what is wrong with our AC, hot water tank, and our not so old top end Lennox furnace. Noone mentioned to us more than one person will be entering our home during this time of pandemic. My wife is a WRHA front line worker and a Covid Contact Tracer. We are both appalled that a company would send a sales person to our home to accompany a technician, without our prior approval. This is needless, blatant disregard for customer personal safety during a pandemic given the nature of the work which the customer requested."

"Experts indeed : did an excellent job in stallings my new furnace !"

"--"

"was a very poor instalation. there are 3 very serious problems that still are not dealt with. a/c damaged, chimney is a horrible mess which is pumping carbon monoxide and moister into my attic and a floor i ruined at your suggestion and was not needed. i have asked repeatedly to speak with ceo or the head of company and refused..your people also told me i would save 40-60 dollars a month with the new furnace. i got my bill and it is the most expensive i have had in 30 years."

"On time, professional and quickly did their work."

"The rep gave me a verbal quote within 10 mins, gave him my email as he said he would email me the quote. Still havent received the quote. Its my opinion he thought I couldnt afford what I was asking for. Ive since purchased the product with another vendor for approx $500 less then his verbal quote. It was obvious he was not interested in my business. Waste of my time."

"fast. professional"

"Previous services by other technicians were much more detailed and thorough. Marc seemed more concerned with selling me HWT and Plus services. Did appreciate him checking the AC coil (no one else ever bothered)."

"was ok checked it and decided what to do with the thermostat. I am very upset with the technician as when you go to someones home you should respect that when you go into the laundry room and the door is shut you should shut it again when you leave it. I have a cat and had her in an extra room upstairs so she wouldn't go down to the laundry room. We have some cleaning supplies etc. in there that would be posioness to her so that is why the door is shut. Thank God when she went downstairs after he left she didn't get into it. I didn't realized he left it open until I asked my son if it was open as she was coming up the stairs. Please tell your technician from now on to shut the door after he comes back upstairs. Thank you"

"Prompt, efficient, knowledgeable work done."

"Arrived quickly, and was able to communicate the issue promptly"

"Great service, friendly technicians"

"Fast efficient service"

"Quick responses all through-out our situation! Brent quickly came over to give us options and made measurements etc so that install could be for next morning at 9:00..and dropped off space heaters. The installers were prompt and did a great job. Everyone so nice! We did not do competitive pricing because of our situation...but are very happy with our decision regardless....thanks!"

"trevor knows our needs"

"the information of the issue were understood"

"On time, thorough, careful and tidy."

"Graham arrived on time. He identified the problem as a leaking toilet tank. He resealed the bolts on the toilet tank."

"The technician was on time and thorough"

"good and friendly service"

"The response time was very good. About 1 he from the time I called in."

"He basically told me I needed to spend approximately $1000 on a new motherboard or buy or rent a new furnace because my top of the line Lennox may only last another year. I got a second opinion and they got my furnace up and running again. Your salesman was here in approximately an hour after your techs diagnosis."

"was efficient"

"I am not at home that time"

"Cost was reasonable, technician was knowledgeable and friendly."

"Terrible phone service and tech never got back to me with quote. I had to call after 3 weeks for him to tell me they couldn't do it??????"

"response time to problem was immediate and Marc (older one) called to schedule a time to be at the house."

"The tech was on time. Can in did the job. and was courteous and professional."

"very prompt service, everyone very pleasant, answered all of our questions, did everything possible to keep area clean."

"It was all good"

"The technician was extremely tired and had been working for days/night (I overheard his conversation when he was called for another repair and he was asking to get some rest. Nevertheless he performed his work with care, caution and professionalism. The results are very good."

"The newly installed Carrier furnace is very loud. Andrew lowered the gas pressure to reduce the noise but was only partly successful."

"Listened well, on time and very pleasant"

"Always were very even more than Satisfied,"

"The person (Graham) was efficient, informative and friendly."

"The technician was very personable and informative. Very efficient."

"Excellent and immediate service even though it was such a cold day. Technician was at my home in a very short period of time after my call"

"Explained what he was doind and what had happened"

"The service technician was very professional and courteous, but I found that the cost of the replacement furnace filter was higher than I expected."

"Very short wait for technician, and problem resolved without replacing any parts."

"andrew came to our house on sunday feb 7. we called because our brand new furnace was installed on october 12020 AGAIN WAS malfuctioning for the third time! it was andrew that realized that the ventes were installed too close togetrher and both facing down that gave rise to one sucking air into the other and creating a blockage in the exhaust!"

"John indicated how the gas line would be capped off ( which I thought would be very beneficial for placing new tank) and installer did not agree and did it his way"

"The tech cleaned the furnace which is fine but the furnace has not worked properly since. It was working great before he cleaned it. So now I either have to replace the control board or the whole unit."

"prompt courteous service"

"The work was done to my satisfaction."

"Quick on time, receptionist good, call on arrival . Very pleased , l am older and remember coal being sold on portage store"

"We have Winnipeg Supply since number of years. We have been more than just satisfied we did recommend Winnipeg Supply to a number of residents in our Condo here at 500 Tache."

"Excellent friendly and efficient service as always"

"The person who came to my house to unclog my kitchen sink was not able to do it."

"Friendly proficient"

"Jeff has been to our house before for repairs. He is straightforward, professional and trustworthy. (One of the other service people we had in the past was disheveled, lazy and tried to postpone the work for another day)"

"Arrived at the scheduled time. Notified us in advance. Had some soft overshoes for over footware.."

"Brent is very knowledgeable and was thorough with the estimate. He explained how the installation would go and the necessary details particular to our house. Marc and James are very friendly and approachable. They answered any questions we had and did a great job on our furnace/water heater installation. On time and very organized."

"Graham is amazing. When we have plumbing issues, we always request him. He is very easy to talk to, he is very honest, always gets to the source of the problem and always DOES A GREAT JOB..."

"Jose was very respectful- PPE was maintained -"

"Showed up on time"

"Very professional"

"He was on time. knew what to do and gave a professional job."

"Very friendly and was prompt and completed all work to satisfaction."

"The service tech work was very good but a steep increase in the agreement contract price."

"I was extremely happy with the crew that did great work for me!!!!"

"Bath faucet not installed straight"

"Tradesman did his job to high standard, while taking caution regarding virous."

"The technician could not analyze the problem as it is intermittent and did not occur at that time. It has occurred at least twice since, with the intake and exhaust pipes rattling quite noisely."

"Very satisfied."

"Technician was very professional, safe, and helpful. Explained everything in full detail and answered all my questions."

"He arrived on time and in the early part of the time window"

"At This precise moment I have not much to say !!! You may talk to Mr, Perry Maza N/A is not available for 1,, 2, 3.. So for ( NOW ) they are 0"

"He keep me informed all the time"

"friendly service"

"Prompt, courteous service. No pressure sales"

"Friendly, competent service person."

"Slight delay caused by pandemic conditions didnt cause any problem and the service was good."

"Andrew was able to answer a few questions that I presented to him.."

"as very long time costumer am very satisfied"

"On time. Knowledgeable, we discussed options, no haste, no pressure. Nice technician."

"Service man very pleasant and explained the problem With the furnace."

"Very professional and thorough"

"Wasn't able to diagnose my problem. Tech basically told me that the blower wasn't working but it could be the board or the blower. Told me that if i buy a new blower & the board was damaged I needed to buy both a new blower & board again. I was quoted a cost of $2100 to replace the board and blower. At the end of the visit I paid $100 and didn't get anything more than I already knew. The blower didn't work but he couldn't tell me what needed to be fixed. I called Mr. Furnace. They diagnosed by issue and replaced the broken part for $800. Terrible service on your end. I will be writing a Google Review on your website & Mr. Furnaces to tell this story."

"Because of COVID, The furnace was not inspected by MB Hydro, when they did show up they discovered a gas leak, Winnipeg supply took my panic call and arrived within 2 hours to repair it. Winnipeg supply should have their own test equipment as this was a dangerous situation."

"The agent was prompt, effective."

"Polite, on time and knows his stuff."

"Everyone was very pleasant and helpful, knowledgeable (Custormer service person, dispatcher, and plumber)."

"He knew what he was doing. Had good knowledge of his work"

"Very satisfied with the service and results"

"Excellent work performed by capable, pleasant technician."

"Technician was on time, considerate of our home, and Covid requirements...completed service in good time."

"Very professional"

"he was excellent. We had no face to face contact so I didn't get his name. Very efficient; altho' was later arriving than I'd expected. No big deal."

"He was quick, friendly , took precautions for covid 19"

"Courteous and polite. I did however not have my current filter replaced on the furnace, nor was a spare left as the last time when it was not changed. It may have been overlooked by the tech, as he didn't bring one in."

"on time, very friendly service"

"Professional,courteous, knowledgeable technician"

"Arrived on time, courteous, knowledgable"

"Jeff was thorough and explained what he was doing and why. The problems were repaired expeditiously."

"Service was excellent. I gave a 9 and not a 10 as I would have liked if some or all of the service call fee was rebated as I bought a product and paid for the installation of that product. This was an offer by your competitor."

"Service was very prompt."

"It was straightforward, nothing bad, all fine."

"Trevor was on time, knowledgeable Very Polite."

"VERY PROFESSIONAL, COURTEOUS AND POLITE"

"Even though i dont know his name he was thorough and was like he was part of our family .and fullfilled our requests and it looks like he likes what he does .very positive humble person .a rarety"

"He is good at what he does."

"On time. Professional"

"Good work"

"I have no specific complaints but I think it would be nice to have some feedback from the technician about condition of everything other than it looks good."

"Everything that was expected was done as promised."

"He arrived on time was very thorough and safe ( Covid protocols). Spent time testing and cleaning, very professional."

"I usually get a bit more of a debrief at the end and I think that i usually sign something? - I get that maybe it felt different due to Covid."

"Jeff has checked our furnace for a number of years and has been very helpful and explains everything he has done. Excellent service!"

"Had Mike before and like his calm, professional manner. He doesn't talk much but gets right down to business. I trust him."

"Technician was clear and concise while explaining the furnace issue and rectified in a timely manner."

"Great service, but always room for improvement"

"Re the water tank John was very prompt in coming and assessing what tank would work best for me (he also was my consultant for new AC(summer of 2020) and installation of tank by Mark was also very prompt,courteous and professional(installed Dec.23th. As for the furnace inspection on Dec.24th/20,I regret I don't have his name handy but he was also professional and courteous !!"

"Our plumber was very friendly and helpful with some very good suggestions on fixing some things up to prevent further leaks."

"He was polite and seemed to do the job well."

"friendly, helpful, clean and did what was needed."

"Trevor is the first person ho put the light behind the filter to see if it needed replacing."

"I asked for a journeyman to check my furnace and the person you sent me was not one."

"Fast, efficient"

"Technician was excellent very informative and polite"

"He was punctual and polite"

"Both answered all of my questions. Both were considerate and polite."

"everything was done on time with no concerns"

"Jose did a great job. I cant remember the last time my furnace was so quiet!"

"Technician was very through"

"He fixed the thermostat issues"

"Winnipeg Supply was willing to come to our house even though we had never used them before. We had tried 5 mechanical companies and only two were willing to come out to check the problem on a -35 evening."

"I got heat back"

"The very quick response."

"Mark was prompt, helpful and skilled."

"The service was very quick, which is important in Winnipeg in the winter...The representative and the technicians were quick and efficient and respected COVID protocols."

"The tech Donald) did a great job tuning up the equipment. But he detected a crack in the exchanger, so the furnace must be replaced. Waiting on estimates."

"The technician was very pleasant and efficient."

"Prompt and on time; efficient work."

"I always dealth with your company for 25 years in my house."

"Timely. Excellent service"

"Tech was friendly & diagnosed problem quickly"

"Trevor came to our home on time and did an excellent job."

"We got an appointment very quickly. Technician knew what the problem was right away."

"The technician was on time, very polite, clean and efficient. He answered my questions."

"Our technician was so nice and a pleasure to deal with. He fixed our problem quickly."

"technician was competent and courteous"

"Was able to book prompt appointment but wish the times were more suitable for those who work full time."

"Marc arrived on time. He performed the annual maintenance checkup on the furnace plus changed the furnace filter. The furnace with the new filter in place is running a lot quieter."

"Tech arrived when expected and repaired the furnace"

"The person was very professional and showed great insight and explained everything clearly and concisely."

"Person was friendly and appeared to do a great service tune up."

"tech. had to return to insulate "sweating" intake pipe -works well now"

"Polite courteous service man who completed repairs quickly and efficiently and took the time to explain the furnace codes etc to me"

"Service tech was very knowledgeable and thorough."

"This Technician was professional and verse in his skills."

"came at specified time found problem quickly"

"Courteous and efficient"

"GOOD FRIENDLY AND PROFESSIONAL SERVICE"

"The technician performed a thorough job. He took multiple pictures of all the corrected items listed on the two City of Winnipeg electrical permits."

"He arrived promptly, completed the work expeditiously, provided follow up information"

"The technician Dominique was excellent, very knowledgeable and helpful and took the time to explain what he was checking and what he was doing."

"Everything worked out, the technician fixed my mistake"

"He was friendly, polite and efficient."

"He fixed a noise problem that we've had for the last 3 years. He was polite and competent and understood right away what we needed. and contrary to previous technicians he did not tell us it would cost an arm and a leg and a ton of time. He just fixed it and waited to make sure the noise was gone He was early and polite. What more do we want? Just him to come back every time we need somebody,"

"He was on time and outlined the condition of my furnace after the inspection."

"efficient clean timely"

"he always explains what he is doing and why"

"He was pleasant and changed filter as it was getting dirty. He fixed humidifier pad issue."

"Very pleasant and apparently conscientious service."

"Repair was done for a time period without the furnace having to be replaced."

"everything went as expected"

"Jeff is the best tech we have had come into our home."

"Although sink tap parts had to be ordered and have yet to arrive, all other work completed in an excellent manner, Follow up visit is required when ordered parts arrive (7 to, 10 days)."

"Technician was on time, courteous, efficient and thorough."

"Very pleasant., friendly and knowledgeable and provided very good at answering my queries.."

"Did. Good job with diagnostic and fixed it quickly. But he was sloppy about wearing a mask and keeping his distance. More COVID-19 training is required"

"I analyzed what I thought the problem was, Garth concurred and came up with a solution quickly for a reasonable rate and was gone in a timely fashion."

"I was told both my inducer motor and blower motor were overamping and that my heat exchanger was starting to show age. It was minor but with the problems of the two motors and the heat exchanger it would be recommended to replace the furnace go on rental program. First off I spent thousands of dollars on a Lennox furnace with top of the line air purifier which Ive maintained every year with you guys and its only 11 years old. So this was a complete shock to me and wasnt comfortable with this assessment. I called in Tradesman mechanical a local company with ticketed techs who did their own assessment. The inducer motor was at 1.8 amps not 4 and while the blowe is at 4 amps thats normal for that age of blower. The heat exchanger signs of aging shown to me originally is not typically where cracks appear and the tech showed me the likely spot to which he said mine is fine. Overall he said my furnace is in very good shape and wouldnt be surprised if I got 20-25 years out of it. That said should a motor go they are a lot cheaper to replace as the furnace itself is good. Even in certain situations the heat exchanger is going theres sometimes the ability to just replace that given certain conditions. So ... bottom line is I feel like Winnipeg supply was just trying to lock me in into a life time rental program. Ill be lodging a complaint with the BBB and warning people never to use your company. Extremely unhappy and disappointed in the business practice. Shame on your company."

"The tech was very nice answer all of my question"

"Trevor arrived on time (actually early, but by agreement and this worked out well) and he was thorough, efficient and respectful of Covid protocol. He didn't let that affect his customer service. Trevor left the area at least as clean as he found it and explained everything fully when getting ready to wrap up. He is always a pleasure to have as our tech."

"Good service"

"I am sorry to say that I cannot remember the man's name. He was very pleasant and gave full answers to any questions I had regarding the work he was carrying out and the status of our furnace,"

"Answered all questions and was quick and efficient. He was also COVID appropriate."

"Very courteous, made recommendation for fixing noisy vent."

"I stay with Wpg Supply because you always answer the phone. Your techs are always effective and good communicators. I trust your company. You have a good reputation."

"Winnipeg Supply always provides us with the best customer service and professional service technicians"

"Prompness. Very pleasant repairman."

"Professional service and clear explanation of what was being done in written documentation and through conversation."

"He was conscientious about wearing his mask, his booties. Great service as always, very polite"

"I was able to meet with Brent a couple of hours after speaking to him. As a result the water heater was replaced on the same day."

"Good service. Repair in 3 hours from initial call. Just disappointing that the relatively new furnace needed a new panel & switch."

"It was a furnace cleaning. He didn,t supply me a replacement filter 16x20 He also taped up the doors on the furnace. I am no longer in the Platinum plan because you don,t offer it"

"Donna is very accomodating & Jose is a very nice person who does a great job."

"Tech came on time and was very friendly."

"Trevor was great. He exchanged my malfunctioning thermostat and explained how the new thermostat works. He was on time and very efficient."

"Friendly, knowledgeable, easy to understand, open to questions about the product and had the answers. Trevor was a pro, proud of his work and the company. Perry, Trevor and Matt were excellent representatives of Winnipeg Supply"

"I felt the wait time for the first visit seemed long and if I didn't call back I am not anyone would have arrived that day. Then we were told the part needed to ordered in. After a few day and not heat we called again only to be told the part was still not shipped and still in Calgary. Finally we called back again the person my wife talked to said she would get on it. And I believe she did since the part was shipped the next day. So the last person we spoke to took care our problem. We went 5 days without any heat. Glad it wasn't -30."

"Tech became available before our scheduled appointment and he called to confirm that he could come earlier if it was convenient for me. Very polite and professional service. Tech kept me abreast of steps involved in providing the service. He even told me that my door bell was not working."

"Had a no heat emergency. Technician called within 2 hours and had the problem resolved within an hour after that."

"Very polite and explained the maintenance,membership plan. With no pressure put on me,my choice.."

"easy to deal with, quality work, respectful staff."

"Servicing done in a timely and courteous manner. We are long-term customers."

"The gentleman who serviced our furnace was very polite, efficient, and turned out the lights when he left the room."

"Very polite and professional. Followed Covid practices."

"We are so thankful that Winnipeg Supply followed through and helped with our furnace. A new circuit board and switch...on them. I couldn't believe that they would do that. So I just want to thank the manager that took care of us. It is so appreciated and I have made sure that when I talk about this I pump up Winnipeg Supply."

"Idled his vehicle in our driveway for more than 20 minutes after he had finished and left the house. Cant be good for the environment!"

"I called and booked a technician to come out and examine my gas fireplace due to over sooting. The technician called the next day (when he was supposed to come) and said that Wpg Supply doesn't service gas fireplaces."

"Great product, and the guys who did the install were great too."

"friendly efficient serviceman who respected covid precautions"

"technician did what he had to do and left"

"Fantastic Knowledgeable staff. Fair pricing and quality work completed in a very timely manner. Keep up the great work!"

"Job done, efficient and timely"

"From booking an appointment to completion Winnipeg Supply is First Class."

"On time curious friendly"

"Although out of control of the Tech, it's disappointing Lennox did not have the required part in stock. We bought this furnace on the recommendation of Winnipeg Supply that Lennox was a good, reliable furnace and Lennox service top notch. Luckily the weather was not too cold. I shudder to think if the temp was -30 and without a furnace for two days."

"Wang is a very professional and personal person to deal with in my home. He remembers any concerns I had from previous visits and addresses those. He also cleaned out my blower drum which no other company has ever done. The plumber who came to check out the water leak was also very attentive to my problem and we are monitoring the situation."

"Got same day service"

"Timely, efficient service"

"The technician looked at the furnace and couldnt locate or identify the issue with the second floor not heating or cooling well. I am having an issue with the thermostat and this did not appear to be a problem"

"Andrew arrived when he said he would, diagnosed and fixed the problem in a timely manner."

"Very Good Service"

"On time and Diligent"

"Because of Covid he was especially fast performing the service call. Fastest service perfect ever... we renewed service contract on phone to avoid contact. He stopped a few minutes on the way out to suggest our nine year old hot water tank might need replacement in near future and let us know we could have a problem getting a new one if it should go soon. He mentioned you now rent tanks and we might want to consider that option. Hes going to email info on costs of both options."

"On time, very easy to deal with"

"Graham did a great job of cleaning up the boiler and got all of my rads upstairs heating up again. He managed to figure out the problem and fixed it on the spot."

"good covid precautions. .very courteous,job was challenging but fixed the problem with patience"

"Both individuals were very informative and Brent Harris provided clear and specific information that demystified what was an overwhelming situation (and choices) for me. Mr Harris quickly attended to getting space heater for me to use until the new installation could take place. He answered my further questions very quickly. I was left feeling like I was working with a business and individual that actually cared about the quality of experience the customer had with the company. I felt confident that if I had further questions or requests that Mr Harris would attend to them in a timely manner."

"Clear communication. Professional service. Fair pricing. Quality work."

"The technician was very polite, friendly, professional and efficiently got straight to work."

"Technician was very professional and following all the rules of this COVID pandemic."

"Making the appointment was quick and easy, front office staff were courteous and helpful and technician was prompt, thorough and respectful of our home."

"On time, listened, explained, polite."

"Very nice guy! Very knowledgeable!"

"Friendly, professional"

"Personable and efficient technician. Tried to discern the leak at the washing machine by checking hoses but did not pull machine out ."

"On time. Explained the problem and cost involved. Courteous."

"Technician explained things very well and in a way to understand."

"He got straight to work and seemed very efficient. Told me the regular maintenance I should be doing on the pump (vinegar which no one ever bothered to tell me before."

"I was very satisfied when the tech first came out but when I had my water heater installed I had to clean up the mess in the basement when I got home from work. I noticed a scratch on my upstairs floor possibly from bringing in the water heater."

"Technician was very pleasant and knowledgeable."