"Very polite and efficient."
"Bit of a late arrival due to inventory. Perhaps do not book appts the AM or PM of inventory?"
"In addition to the inspection, Marc fixed a minor leak and also offered thorough and helpful advice about future possible problems and how to avoid them - including estim..."
"Right from the initial phone call to customer service through the sales consultant visit and finally the installation everyone was very professional and a pleasure to dea..."
"The technician was extremely helpful and informative. He answered all of my questions and explained what I needed to know."
"The Technician was on time, polite and made helpful suggestions."
"Technician came looked at the problem and basically said he could do nothing and I would have to call someone else. The cost of the visit was $99.00. Seeing that I had ..."
"My experience with Winnipeg Supply service men has always been excellent. Always friendly and highly professional. "
"Brent answered any questions I had and took time to explain - was very patient, informative, friendly."
"quickly done and wore shoe coverings."
"Knowledgeable, friendly, respectful."
"All around good experience"
"Jeff is so efficient and pleasant to deal with. We always look forward to his yearly visit."
"Arrived on time considering rush hour traffic
Found a part whcih could fail, still under warranty
followup appt to replace is made
had filters in the truck to buy my y..."
" Easily made appointment for same-day service. Then Jeff was great, patient, clean, listened and talked. (This is a hard job, and I must say I hate these surveys - I do t..."
"For us the service and parts costs are way too high. i.e. I'm charged 190.00$ for replacing a 20.00$ capacitor, and 100.00$ for a minor adjustment, for what? 100.00$ for..."
"Quick and expert service.
"service was provided on time and the technician was polite and pleasant to deal with."
"Tech walked into basement without boot covers ans I told him to put them on."
"The furnace seems to be working appropriately. Was done when he said it would be done."
"The service person was a regular,knew the routine,every thing turned out fine"
"Excellent, friendly, honest and punctual service. "
"We are very happy with Graham and the professional service he provided for us to get our main water back on, and look after the other plumbing repairs that were needed. G..."
"On time, clearly answered questions and gave advice."
"For the first time, I was surprised at the mud left on my carpet at the back hall. Usually boots are taken off, booties put on. I had to pick up pieces of mud and am stil..."
"Service tree was great. His name is Russel."
"Took pics of air conditioner as he cleaned the unit
Very friendly. Always kept us informed"
"Technician was on time, pleasant and efficient."
"Cost seemed very high to fix a slightly plugged toilet - over $230 even with a $99 coupon applied"
"I was very impressed with technician Mike . He was kind and very professional and respectful. He explained anything I asked him. He went above and beyond in my opinion...."
"Technician was competent and explained issues well. My husband however, was not impressed that the tech destroyed the Filtrete 1500 filter he replaced as it was only rece..."
"Our technician was very friendly. He took the time to explain what he was doing and where the problem was located."
"Technician was courteous and helpful."
"Technician actually phoned and showed up a bit earlier, enabling him to finish earlier than expected."
"The technician was professional and friendly and did his work in a short time. He also gave me feedback on what needed to be done."
"Arrived well in time, courteous and efficient explaining all that had been done."
"He was very efficient and helpful"
"Tim was very helpful and very educational. He patiently explained the answers to all the questions I was asking."
"Technician very polite and thorough"
"By far the worst and most overpriced service I have ever had the displeasure of being victim to."
"fast, courteous, informative service"
"The tech was pleasant thorough and helpful. "
"He was pleasant, did a thorough job and took the time to answer some questions I had."
"The problem was diagnosed quickly and the repair was completed the same day. "
"Trevor was very thorough, answered all of my questions, and gave me some helpful information."
"He was very specific about what he checked on the air conditioner and what the results were."
"Very professional and thorough"
"The professional and friendly service"
"The technician suspected a simple problem for the noise created with the operation of the air conditioning unit. He identified the problem immediately and provided an int..."
"Donna Dunn is always the consummate professional. I have always been able rely on her to respond to my requests and needs over the years. This time, I believe, she went a..."
"Can't think of anything negative."
"The plumber was able to come almost immediately on very short notice and was able to identify the problem quickly and do the necessary repairs within a relatively short p..."
"On time, professional, knowledgable, courteous "
"Not sure if he checked my furnace to make sure in good order... he dealt with my request re compressor pump valve had to be replaced...."
"friendly efficient quick"
"Great technician: Conscientious, thorough, personable, and professional. Would request him again next year."
"Your service man Gary came over just a little past 1:00 p.m. Saturday, July 29, after he had phoned earlier in the day that he probably would not be able to come until Mo..."
"Technician was very thorough"
"Friendly and helpful tech - on time and quick as well."
"Prompt, professional service."
"Explained all that was going on!"
"was there quickly, diagnosed the issue, made the repair as required."
"Very friendly and helpful"
"Graham is just that kind of person, knowledgeable, friendly, courteous."
"Marc very knowledgeable,pleasant & took time to explain what needed to be addressed."
"Efficient, timely service
Courteous friendly technician
Plain discussion of AC operation and service provided"
"Timely service.answered all questions patiently.helpful"
"Thorough completion of the work and explained to us every step he was taking and why"
"The technician was polite, efficient, and tidy.
I never give a maximum rating, as it implies absolute perfection.
In #7 below, I cannot comment on dependability, yet. "
"Technician Marc was friendly, personable, and professional. Great work!"
"He did what the was supposed to do."
"Technician proactive in advice re water pump, which turned out to have a hairline crack."
"Jeff is a very knowledgeable, thorough, respectful and kind person"
"Showed up early, finished work in reasonable time, thorough job cleaning furnace."
"Technician completed a thorough job and explained what/why he was doing.
Courteous, respectful, professional."
"Technician arrived on time, was very polite, informative and knew his work well."
"I have never had bad service from Winnipeg Supply "
"you have always displayed a professional service and respect the home owners property."
"Mike was very pleasant and polite, arrived on time and worked efficiently."
"Service was Prompt. However the fact that the vibration was from loose screws could have been handled by someone telling me when i booked the appointment to check this fi..."
"The installation of the ac unit went flawlessly. A gremlin appeared when I started to use ac but Winnipeg Supply was quick to respond. It took a few attempts and some d..."
"We have had this same service Tech for a number of years and have observed him going about his job, very professional."
"The technician fixed the mystery leak under our sink and did it quickly! "
"We had a service call regarding our a/c unit last week. And, that service person was wonderful. That service person suggested and even helped my husband make an appt fo..."
"The service Technician was polite and able to answer my questions.He did his job thoroughly."
"arrived on time,introduced himself,kept me informed on what he was doing."
"Came on time seemed to know, what he was doing,noticed that the filter had just been changed, Pleasant personality. "
"tech was very helpful regarding some water in the basement."
"As part of our annual AC maintenance, we wanted fan speeds adjusted for continuous and cooling. Mike listened to our concerns and explained the options, and then impleme..."
"Excellent communication and follow through"
"Same technician as last year so appreciated the continuity. On time, explained what he did, seemed very competent."
"The technician did a good job, was careful and was courteous."
"Very pleasant individual that really knew what he was doing."
"Professional, friendly service."
"Prompt courteous knowlegable"
"Fast next day service. Sales consultant, Shaun, explained all options available..Ian and Colin were very efficient installers. A good job, well managed from all aspects "
"Response was very quick and serviceman was knowable and polite.
"technician was timely, professional, explained what the issue was and tried to do a fix first. When that didn't work explained why the whole unit need to be replaced."
"Very prompt response to request of service.
"On time, courtesy, professional. "
"Well done. On-time and professional"
"Efficient, courteous, knowledgeable and helpful"
"Timely, polite, informative and clean."
"always courteous,efficient ,on time"
"On time, clean, friendly, knowledgeable, "
"Technician was thorough and answered my questions. "
"On time...very efficient...polite..courteous..informative."
"The technician was on time and did everything i wanted. "
"Quick, efficient, pleasant service"
"Technicians are always courteous and respectful, and will take the time to explain what their doing and answer any questions."
"Very professional service"
"On time described conditions cleaned up after. "
"We have had Tim for several years. He is pleasant, tidy and does a great job. We always request him to do service to our furnace and air conditioner."
"Tim was very helpful and very knowledgeable. I would highly recommend
him to anyone needing service."
"I found Tim to be very organized and thorough. "
"Respectful, thorough service."
"He explained exactly what was wrong with my AC and gave me alternatives as to what could be done.
"Did what was asked and answered questions"
"service people where on time, courteous, explained their work, did the job leaving things net and clean"
"Technician was prompt and explained what he did"
"Efficient. courteous, informative, thorough"
"curtious and polite service person"
"The plumber fixed the leak under the sink perfectly and we haven't had any problems since. He came on time and fixed it quickly. "
"Got the job done......AC starting working All GOOD.Thanks "
"He was excellent
Explained all services"
"courteous on time professional"
"Tim was very efficient, friendly and courteous this morning while performing my annual check of my air conditioner. He had been here this past winter to adjust the dampe..."
"Russell (technician) was very thorough and conscientious. Polite and tidy too.
Dispatcher however (we rescheduled from 14June to 26June) was rude in our conversation tod..."
"did a veryb good job and checked everything out."
"I was contacted promptly and problem was discussed / explained."
"He was efficient and thorough, and explained everything well."
"The technician was knowledgeable, efficient and very professional. Jeff has provided service at my residence previously and he is the reason I continue to call Winnipeg ..."
"Technician was knowledgeable and courteous. "
"prompt, courteous, and thorough"
"Well the technician was very informative and clearly made sure that all of the issues involved (changing batteries, new furnace filter) were taken care of"
"Technician was prompt and completed his inspection in a very timely fashion.
He also arranged for another technician to install a new hot water tank that I needed."
"Efficient, fast, knowledgeable, professional"
"I really appreciated that Jeff was willing to walk through the house with me and not only solve (or in one case, agree with me that solving was a bigger project) my quest..."
"The gentleman was kind clear hard working self starting and listened. "
"I found Jose to be very thorough in his work."
"Efficient, informative, pleasant, as have all the technicians that we have had from Wpg. Supply"
"Courteous, knowledgeable, friendly."
"The technician was prompt, very efficient and cleaned up perfectly. The bill for the job was highway robbery. Next winter I will have my FREE 1 year service on the $800..."
"everything done according to my expectations"
"i was satisfied with the service but i never give the top mark."
"Tyler knew what he was doing and did it effectively and efficiently."
"Jeff successfully repaired a shower leak behind a shower wall where there was no access to repair the leak."
"Jose was polite, thorough and answered my questions well."
"Work done on time. Arrival guaranteed. Quality and care given."
"Friendliness and professionalism of technician"
"Tyler was thorough, methodical, patient, professional and courteous. What impresses me about Tyler and other Winnipeg Supply technicians that have come in the past is th..."
"Service technician was sociable and instructive"
"Exceptionally helpful. Explained everything he did and what might be needed next year."
"all technicians we have had in the past years have been excellent"
"We were impressed with Tyler's respectful manner and his obvious competence."
"very pleasant service tech."
"Your rep arrived on time, was polite and quickly found the problem and fixed it"
"I have been away and my nephew had left my basement a mess and yet the technician fixed my unit in difficult conditions."
"The technician arrived on time, was very thorough in his work and explained procedures very well."
"The technician was very thorough, explained what he was doing and took the time to answer questions."
"the technician was helpful and figured out the issue/problem"
"On time, efficient, courteous."
"The technician was very polite and knowledgeable."
"THe technician advised what he had done with both units and provided information on useful maintenance which could be completed by the homeowner."
"very polite & considerate. Respecting our home and property. Service was excellent."
"Tech was on time, knowledgeable, efficient, and respectful of customer property."
"Technician made sure we were aware of the conditions of our installation and did a professional job"
"Professional service, nice agent, discussed any issues."
"Technician, Marc, was excellent!!"
"My expert called a head of time arrived earlier that was great and did such a fantastic job, took his time and explained what he was doing "
"Tyler was on time, courteous, friendly and helpful."
"The serviceman has been here before and he does a good job. "
"Marc was on time, efficient, full of information, very polite."
"Arrived ahead of time, was quick, courteous, friendly and professional."
"Efficient & dealt professionally with our concerns"
"on time, cleaned up, didn't take too long"
"satisfied with service provided"
"ArrivI d promptly, had a filter I needed. Worked efficiently."
"The service man was courteous and explained what he was doing. "
"Service technician was very thorough and explained what he had done. Arrived in a timely manner."
"On time, professional, friendly."
"He came early and was very pleasant."
"Very happy with the work done--the plumbing problems I had were fixed. The technician was very easy to understand, freindly and helpful."
"Your agent was professional, informative & skilled. It was a pleasure being in his presence. "
"The technician arrive on time. He checked out the air conditioner & thermostat to make sure it is working properly."
"Technician was knowledgeable and friendly."
"The technician was very knowledgeable and helpful regarding a dust problem er were encountering"
"Very knowledgeable about my particular furnace issue. Knew exactly the problem & how to remedy it. Friendly, efficient & willing to provide details about my long standing..."
"Friendly courteous and efficient"
"Very professional, knew what he was doing. Brought to our attention a part on the air conditioner that needed replacing; then replaced it."
"answered all my questions"
"Jeff, the technician does a great job. He is so personable and professional."
"work is always excellent."
"My tank was leaking all over...at night-hydro came and shut off gas but were unable to turn off water to tank because of rusty valve. Jeff called me early in the morning..."
"Let us know that they were running later due to temperatures."
"Everything went very smoothly, and the technician was very careful and helpful."
"From the time I discovered the leak to the time the new water tank was fully installed was four hours. You can't get much better than that. "
"Made necessary repairs quickly and efficiently "
"Pleasant, friendly and very knowledgeable gentleman. Took time to listen to and answer all our questions."
"TIMOTHY WAS PROPMT, PLEASANT, AND INFORMATIVE
ANSWERED MY OLD CONCERN ABOUT FUNACE INSTALATION"
"I have had my furnace & Air Conditioner service by your personnel for the past 3 years ,though each time it was by a different service personnel ,however I am very pleas..."
"Ian and Colin arrived early, were very friendly and efficient. The job was completed in 4 hours. Excellent work."
"Very timely for appt time and very easy going and knowledgeable. He resolved a service issue the same day even though he had to attend to another appt before he could get..."
"I am a plus plan member and i got some plumbing work recently done. It was a hefty bill, which is expected, but i was left unsure if i got 15 % off my service like the pl..."
"Timely efficient service given in courteous manner."
"The young man was very professional. He explained what he was going to do and reset everything back to where it was when start. He advised me of everything that was done ..."
"came on time, explained what he was doing, "
"Super friendly arrived early "
"He did the AC tune-up efficiently however, he used a plumbers wrench to open a water tap on the north side and then could not turn it off. There was a functional water ta..."